Ovie Otuorimuo

437-***-**** • ac8k36@r.postjobfree.com • LinkedIn

Business Analyst

Seasoned problem solver harnessing a strong technical background, business analysis and project management skills to elicit and define business requirements, improve processes, manage operations and support IT solutions to enable clients reach desired outcomes..

AREAS OF EXPERTISE

Knowledgeable professional manages all phases of software implementation cycle from initiation to delivery on multiple projects for diverse clients and industries.

Skilled IT project manager applies SDLC and project management methodologies including Agile delivery (AGILE, SCRUM and MSF) to construct innovative business solutions.

Detail-oriented analyst efficiently collects, documents, analyzes business requirements, and measures outcomes; harnesses UI/UX, user acceptance (UAT), and quality assurance testing methods to build solutions, troubleshoot issues, resolve problems, and detect software bugs.

Working knowledge of REST APIs and web-based services.

Effective communicator, actively listens to and interprets client’s problems, needs, and desired outcomes. Engages and presents data to subject matter experts, IT staff, and decision makers. Promotes consistent client interface, transparency, and cooperation. Prepares clear and concise end-user training guides.

TECHNICAL PROFICIENCIES

Tools:

UXPin, Balsamiq, Invision, JIRA, Confluence, Testrail, Trello, SQL Reporting, Crystal Reports, MS SQL Server, MS Visio, MS Project, Gliffy, Microsoft Office Suite

Platforms:

Windows, Mac OS, Microsoft Azure

Professional Experience

Pagatech Limited

Senior Product Manager (8/2014 – Present)

Collaborate with key decision makers, process owners, and end-users to Identify organizational objectives and expectations and select appropriate business solutions.

Define functional and technical requirements for project; develop software within set guidelines.

Monitor KPIs during implementation of software life cycle using Agile project management tool.

Test software assessing quality, usability, regulatory compliance, and adherence to agreed specifications.

Assist marketing team - research potential partner relationships and execute GTM strategy.

Key Achievements:

Boosted sales by 30% - launched new agent/partner android app.

Redesigned agent/partner dashboard to track sales and commissions effortlessly; improved agent and new partner retention by 15% and increased productivity.

Conceptualized and implemented internal BI portal and reporting tool for headquarter back office and field teams; phased out daily manual report generation. Catapulted team efficiency by 70%. New KPI tracking tool resulted in 25% more team members achieving sales targets.

Designed and launched a Digital Financial service (DFS) portal in partnership with the Bank of Industry for loan application, disbursement and administration - targeted to micro and small-scale business owners. The scheme was targeted at 10,000 individuals.

Aiteo Group

Business Analyst (Process Improvement and Strategy) (11/2013 – 4/2014)

Reviewed company-wide operational procedures, and team assignments.

Harnessed business process management methodology and applied strategy to revise/improve inefficient and ineffective processes.

Performed independent research to proactively identify and analyze future opportunities and emerging solutions to be applied to the company's strategic investment initiatives to boost operations and drive business development, improvement and growth.

Key Achievements:

Decreased repetitive tasks and increased operational efficiency and productivity.

Acumaven Limited

Business Analyst (8/2013 – 11/2013)

Facilitated open forum for internal and external customers; inputted information gathered from surveys, site visits, and workflow analysis.

Gathered requirements and developed functional and technical specifications for bespoke software project.

Supported ongoing projects and provided ad-hoc business analysis and quality assurance direction for the team.

Key Achievements:

Elicited IT project requirements - achieved consensus in work teams.

Led team of three software developers and two business analysts focused on delivering outsourced bespoke applications.

Worked in a Scrum team environment and participated in backlog review and Sprint planning sessions, following Agile methodology

Xceed365 Limited (Previously Allied Soft Limited)

Business Consultant and Software Implementation Lead (3/2009 – 10/2011)

Evaluated clients HR processes, referenced global HR best practices, and created HR and performance management solutions for organizations in the financial, telecommunications, and oil & gas sectors.

Determined and documented product design requirements. Database programming and Business intelligence development using SQL Server Reporting services.

Analyzed project risk areas and developed risk mitigation plans. Aligned implementation plan with projects’ targeted scope, schedule, quality, and budget.

Key Achievements:

Deployed Xceed Global HR enterprise solutions across seven top-tier Nigerian and Pan-African organizations.

Achieved 100% project completion rate.

Implemented business intelligence reporting solutions; applied SQL Server Reporting Services (SSRS) - created complex, customizable enterprise reports, dashboards, and audit trails.

Education and Training

Northumbria University, Newcastle Upon Tyne, United Kingdom

Master of Science, Concentration in Business Information Systems Management

University of Duisburg-Essen, Duisburg, Germany

Certificate, Integrated Business Processes with SAP ERP (SAP-TERP 10)

University of Benin, Benin City, Nigeria

Bachelor of Science, Concentration in Computer Science

Member of the International Institute of Business Analysis (IIBA)

— Certifications —

IIBA Certified Business Analysis Professional (CBAP) - in progress

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