CHELSEA FRANCIS

*** ****** **** ****, ******, Texas 77535 C: 936-***-**** ac8jxo@r.postjobfree.com

PROFESSIONAL SUMMARY

Seeking a position with a people-oriented organization that will allow me to maximize my skillset and grow

within the company, while also utilizing my existing experience and skillset to benefit the organization.

WORK HISTORY

Human Resources Clerk, 09/2017 to Current

Camden Property Trust – Houston, Texas

Greet visitors with a warm welcome to ensure a positive experience

Accommodate with projects for Workers Compensation, Recruiting and Office Services to allow team

members to focus on other initiatives

Code the UPS Invoice Spreadsheet to each responsible department to allow for payment to be processed

accordingly

Update corporate office documents to guarantee team members have the correct contact information

Coordinate weekly car butler pick-ups, restaurant day orders and massages in order for team members to

take advantage of office perks

Manage corporate services work orders and coordinate service with building management

Manager, 08/2014 to 09/2016

Unique Tan and Boutique – Huntsville, Texas

Managed social media outlets to help increase brand recognition and sales

Interviewed job candidates and made staffing decisions that was best for existing employees and customer

needs

Trained and developed new associates on customer service, POS system and key sales tactics to increase

sales and generate repeat business

Assigned employees to specific duties to best meet the requirements of the store

Reordered inventory to ensure a wide variety of merchandise for customers to purchase

Receptionist, 08/2011 to 08/2012

Atascazoo Animal Hospital – Humble, Texas

Provided visitors a lasting impression which ultimately led to repeat business

Located, checked in and pulled medical records for appointments and patient charts to increase efficiency

Answered and managed incoming and outgoing calls while recording accurate messages to ensure

customers received correct follow-up information

Maintained a clean reception area, including lounge and visitor section to improve customer satisfaction

Captured stray animals, provided housing and care of homeless animals and coordinated adoptions to help

pets find their forever homes

EDUCATION

BBA: Business Management, December 2016

Sam Houston State University - Huntsville, Texas

Coursework in Business Administration, Communications and Accounting

Associate of Arts: Business, December 2011

Lone Star College - Kingwood

Associate's Degree

SKILLS

Microsoft Office, Excel, PowerPoint proficiency Cooperative team member

Efficient at multi-tasking Adaptable learner

Highly dependable Excellent time management

Understands various learning styles Exceptional interpersonal communication

Customer-oriented Time management

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