EXPERIENCED IN

Customer Service

Client Management

Handling cash registers

Up-selling products/services

Coordination with back office

Qualifying customers

Computer applications

Auditing

PERSONAL SKILLS

Hard working work ethic

Multilingual

Typing (50 wpm)

Charming and Persuasive

Honesty and Integrity

Professional appearance

Quick Mathematical calculations

References

Available upon request

OBJECTIVE

Completed a post graduate diploma in Business Accounting at a reputed college. Looking for a suitable full-time position as an Accountant or Financial Advisor in order to gain further experience and build a career.

ACADEMIC QUALIFICATIONS

Bachelors of Business Administration (BBA) 2017

Far East International University Dhaka

Business Administration Accounting 2018

Centennial College

Work Experience

CASH4YOU October 2018 – Present

Customer service representative (Full-time)

Providing financial advice to clients and matching them with the appropriate loan they are eligible for based on their credit history and income.

Processing applications and coordinating application approval process with back office.

Receiving inbound calls regarding general and client specific inquiries.

Auditing client records at random to ensure all the required documentation have been provided.

Excelling at meeting month end sales quotas and duties

Engaging in collection calls and pre-calls to ensure clients pay on time.

DOLLARAMA Feb 2018 – October 2018

Customer Service/Cashier (Part-time)

Greeting customers and responsible for accurately checking out purchased items

Receiving inbound calls and providing answers to inquiries about products, store location and business hours

Inventory management to ensure products are ordered and restocked properly and timely; unpacking and repackaging products

SARKAR FOODS GROCERY Jan 2017 – October 2018

Cashier/Floor manager (Part-time)

Quick and efficient cash handling and processing all types of transactions accurately (electronic and cash)

Processing 60-70 transactions per hour during peak high-volume hours

Handling payments with other businesses upon product delivery

Data entry of all sales and inventory in MS Excel; and generating monthly reports

Upselling higher margin products native to the store

Manage store closing twice a week which includes identifying any irregular transactions or errors and cleaning the store

Contact this candidate