Claudia Lorena Roo

Address: North Mesa Street. El Paso, Tx 79912

Phone: 915-***-**** / Email: ac8jia@r.postjobfree.com Place and date of birth: Guadalajara, Jalisco, Mexico. 08/05/1985 Languages: Spanish, English

Education

UNIVERSIDAD AUTONOMA DE CIUDAD JUAREZ Juarez City, Mexico. Bachelor in Tourism, 1/2006 to 12/2009

Distinguished Student Scholarship.

Holiday Inn Express Internship from 2/2009 to 5/2009 College Student Advisor from 8/2008 to 4/2009. Decision making and academic conflict resolutions Tourism Student Board Member in charge of Public Relations and Events Coordination from 8/2007 to 5/2008 Coordination assistant in 4th International Chihuahua Festival 9/2008 UNIVERSIDAD AUTONOMA DE CIUDAD JUAREZ Juarez City, Mexico. Unfinished Bachelor in Interior Design 8/2003 to 5/2005 Work Experience

JOHNSON & JOHNSON

Human Resources Representative, 11/2016 to 5/2017

Experience acquired in recruitment and hiring processes, terminations and resigns, giving support to managers and supervisors with postulations, hiring, terminations and all the procedures they could make on workday platform; as well as providing benefits consultations to employees, and creating, maintaining and storing employees’ records. ROGER SISTEMAS EXTERIORES

Sales Manager, 5/2016 to 8/2016

Experience acquired in sales, maintaining and growing customer base, prospecting new clients, strategies to increase sales, inventory administration, coordination and administration of billboards’ art, supervision of actual and expiring publicity art, negotiation and prospecting of new land to lease, licenses and permits procedures in urban development and city hall, public relations, personnel in charge, working under pressure. ESPACIO INTERACTIVO LA RODADORA

Event Planner and Groups Attention, 6/2013 to 5/2016 Experience acquired in sales, logistics, events coordination and organization, attention to business groups, prospecting new clients, negotiation, customer service, public relations, inventory administration, personnel in charge, decision making, team work and working under pressure.

2014- “Sales Advantage Training”; 40 hrs Dale Carnegie Training GRUPO NACIONAL PROVINCIAL

Insurance Agent, 10/2011 to 6/2013

Experience acquired in field work, prospecting, sales and negotiation, customer service, increasing and maintaining client list, exploring clients’ necessities and giving them accurate consultation. UNIVERSIDAD AUTÓNOMA DE CIUDAD JUÁREZ

Hospitality Teacher in Tourism Degree of Administration Department, 8/2011 to 12/2011 SCOTIABANK INVERLAT

Account Executive, 12/2009 to 7/2011

Experience acquired in sales, customer service, finance counseling, public relations, database capture, events coordination and organization, team work, focus on results and under pressure work. 765 points obtained from “Certificacion para Promotor de Sociedades de Inversion” (Promoter Certification for Investments) Given by Mexican Association of Stock Exchange Intermediaries 2010- “Formación Integral de Ejecutivos de Cuenta Scotiabank” (Integral formation for Scotiabank account executives) 160 hrs Scotiabank Inverlat (Mexico City)

Computer Skills

• MS Word

• MS Excel

• MS Powerpoint

• MS Outook

• Workday platform

Attributes

• Responsible

• Good team worker

• Proactive

• Organized

• Focus on results

• Self disciplined

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