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Customer Service Assistant

Woodbridge, Virginia, United States
$15 phour
February 19, 2019

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Anselmo Laracuente Silva

***** ***** **

Woodbridge, VA 22025

Cel. 787-***-****



Pontifical Catholic University of Puerto Rico

• Bachelors Degree on General Science and Pre-Veterinary courses 2016 Bernardino Cordero Bernard Vocational High School

• Cabinet making course 2011


Safety Officer at VCC “Venegas Construction Corporation", Step Program (Disaster Recovery)

Safety Officer at VCC “Venegas Construction Corporation”, Monsanto Green House of Santa Isabel from Puerto Rico.

Quality Control at “Xperts Inc.” Disaster Recovery, US Corps of Engineers. Certification, Safety General Rules by “Xperts Inc.” Certification, “30 Hours OSHA trained”

Certification, Scaffold Inspection OSHA 1926.451

Assembler “Medtronic (Covidien) Ponce PR”

Veterinary Assistant “Perla del Sur Animals Hospital” Organic Chemistry Assistant at “Pontificial Catholic University of Puerto Rico” Veterinary Assistant “Veterinary Consultory of Dr. Juan Báez” at Ponce PR. Customer service, bar, kitchen and sales at "Colmado Maldo in Ponce" Director Assistant of the Magazine "Horizons" at the “Encarnación Valdés Library of the PUCPR”

More than 100 community hours in "Juana Diaz Animals Hospital" Leader of Recreation and Sports in the "Summer Camp, Campionero" of the PUCPR Photocopier technician and literacy staff of the "Library Encarnación Valdés" of PUCPR.

Archiving of documents in the "Public Service Commission of Ponce PR". General Maintenance at “Coto Laurel’s Cementery” Ponce PR. Percussionist by contract at the music group "Batucada Son Pal Pueblo" Member of the "American Chemical Society" giving informational talks in shopping centers, schools etc.


Experience in sterilization of "Clean Room and Surgical Instruments" (surgery room) at “Perla del Sur Veterinary Hospital”.

Extensive knowledge in Safety Rules of Laboratories and SDS. Experience with the use and handling of a microscope, autoclave and laboratory instruments in general. Knowledge in different experimental processes, such as alcoholic fermentation, etc. Willingness to learn, acquire new work experience and develop them to the fullest. COMUNICATION

• Development of communication skills, used to transmit precise instructions to suppliers and reach agreements with clients.

• Teamwork when developing different projects. The university and my experiences related to customer service have improved my negotiation and persuasion skills. Problem Solution

• Development of analytical and diagnostic capacity.

• Working as a team has taught me to find solutions to problems calmly and efficiently.


• Microsoft Word, Excel and Power Point text processor management among other basic software.


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