Julia Sassane
*** ***** ******, ********, ** ****8
215-***-****, ac8jek@r.postjobfree.com
Education
West Chester University of Pennsylvania
College of Business and Public Affairs – Dual major in Finance and Economics – AACSB accredited
Cumulative GPA: 3.70 Expected Graduation Date: May 2020
Relevant Courses:
-Financial/Managerial Accounting -Calculus
-Marketing Management -Quantitative Business Analysis
-Business Management -Business and Society
-Business and Organizational Writing -International Business
-Business GIS -Corporate Finance
-Microeconomics -Macroeconomics
-Business Analytics -Finance Management
Honors and Awards
Dean’s List: Spring 2017, Fall 2017, Spring 2018
High Honors 2012-2016
Activities
Volunteer at Saint Vincent’s Soup Kitchen (2014-present)
Mini-THON volunteer at Saint Basil Academy (2015-present)
Best Buddies Club (2016-present)
American Marketing Association Member (2016-present)
Volunteer at Rydal Park Retirement Home (2017-present)
Skills
Proficient in
oMicrosoft Office, Word, Excel, PowerPoint
oArc GIS
Experience in customer service
Highly knowledgeable in calculus, differential equations and other math fields
Ability to work effectively in a team setting
Able to integrate many different skills to achieve success
Work Experience
Lulu Country Club, Oreland, PA, Server/Hostess/Bartender/Beverage Cart (2017-Present)
Provide excellent customer service to all guests
Remember regulars and member drink and food preferences
Perform all opening and closing procedures
General knowledge of bartending
Provide club members snacks and beverages on beverage cart
Collaborate with other servers and kitchen/bar staff
Old York Road Country Club, Ambler, PA, Server/Hostess (2017-Present)
Dedicated to ensuring customer satisfaction by remaining accessible and friendly
Transmit orders to bar and kitchen by recording patron’s choices; identifying patrons’ special dietary needs and special requests
Perform basic cleaning tasks as needed or directed by supervisor
Assist with special events as needed
Fill in for absent staff as needed
Aeropostale Willow Grove, PA, Sales Associate and Representative (2014-2016)
Excelled within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds
oResponded to telephone inquiries by providing quality service to customers and associates
oStrived for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues
oMaintained a strong, growing customer base
oThoroughly learned the company’s product offerings and contributed to an increase in monthly sales