Varsha M. Teraiya

My Contact : 990**-*****

Mail Me at :ac8ivz@r.postjobfree.com

Career Objective:-

To motivate my career with dedicated approach and full commitment, to explore and enhance my potential in the field of Account. To use my theoretical and practical knowledge, and gain the experience. Learn new trends and strategies for the organizational and personal growth.

Educational:

Course

Institute

Year of Passing

B.Com

Saurastra Uni.

2004

H.S.C.

G.H.S.B

2000

: Additional Details:

Smart working and enthusiastic graduate in Commerce with post qualification DIPLOMA IN TAXATION IN LAW PRACTICE (D. H. COLLECGE, Rajkot)

Work Experience

1.Capital First Limited

Desingnation: - Sales Co Ordinator

Duration: - Sept’16 to Till date

Handling all works related to disbursement. Coordination with all respective departments for process of disbursement. Also coordination with clients for respective task. Maintaining Daily and Monthly MIS.

2. Reliance Mutual Fund

Desingnation: - Operation Executive

Duration: - March’16 to August ‘16

1.1.1Doing the online Transaction of Mutual Fund in software

1.1.2Handling walking & Call – Inbound inquires and offering finance according to need

1.1.3Handling walking & Call Inbound queries related to finance and resolve them immediately.

1.1.4Maintaining records of Investor & Distributers follow up & Feedback

1.1.5Maintain high quality of client service with Zero clients complains

1.1.6Attending to clients (Individual) concerns & Complaints, undertaking steps to effectively resolve them

3.Kotak Mahindra Bank

Designation: - Back Office Assistant

Duration: - Aug ’10 to March’16

1.1 Job Profile:-

1.1.1 Handling cash/cheque collection from the delinquent customers.

1.1.2 Coordination with Operations for daily entry updation & validation in the system.

1.1.3 Excellent grip in MIS using MS Office used in an Organization on daily.

1.1.4 Handling Walking customer for Delinquents customers query and resolve the same

4.HDFC Bank

Designation: - Telesales Executive

Duration: - November '09 – January ‘10

1.1Job Profile: -

2.1.1 Handling Retail Asset group for Telesales Executive.

2.1.2 Calling for generates lead, 120 calls/day.

2.1.3 Also solved quarry for customer, regarding their accounts.

2.1.4 Convinced to customer opening new Saving & Current account.

4. ICICI Bank

Designation: - Back Office Assistant

Duration: - October '07 to October '09

3.1 Job Profile: -

3.1.1 Handling cash & cheque collection & submission.

3.1.2Cash & cheque for Credit card dept.

3.1.3Handling walking customer’s query and Resolve the same

4.D V Joshi & Associates

Designation:- Computer Operator

Duration:- June 2004 to June 2007

4.1 Job Profile:-

4.1.1 Coordination with Banking Staff for daily entry updation & validation in the system.

4.1.2 Also, solved quarry regarding Associates and their clients.

4.2.3 Making reports monthly and yearly, on regular basis.

Expertise Summary:-

Telephone skill, Verbal communication, Microsoft Office Skill, Customer Focus, Organization, Team Management, Good Relationship Management, Sale & Servicing Focus

Word

Excel

Internet

PERSONAL DETAILS:-

Date of Birth : June 21st, 1984

Marital Status : Single

Languages Known : English, Hindi, and Gujarati

Hobbies : Watching Movies, Listening Music, Reading,

Permanent Residence : Kavya Apartment, Flat No: 404, 150 Feet Ring Road,

Tirupati Ind. Area Main Road, Opp Avadh Tower,

Nr Mavdi Chowkdi

Rajkot - 360004.

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