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Customer Service Office

Location:
United States
Posted:
February 16, 2019

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Resume:

Jennifer Robbins-Harris

**** ******** **.

Stone Mountain, GA 30087

Phone: 678-***-****

Email: ac8igw@r.postjobfree.com

Professional Experience

November 2017 - Present, Customer Service Rep, State and Tollway Some of my responsibilities include:

● Answering customers questions in a knowledgeable way

● Taking payments and updating account information

● Doing office work filing, sending emails, copying and fax

● Also computer work

April 2016-September 2016, Customer Service Rep, At&t Some of my responsibilities include:

● Answering inbound calls regarding canceling wireless services

● Taking payments and also give information and changing wireless services and also making orders

● Doing a computer and toggling between two to three systems at a time do help the customer

● Also did office work as far as filing, copying, and filing

● Answering customer questions and concerns to help them with their services 2013-2015 Call Center Rep, Ackerman Security Systems

● Some of my responsibilities include:

● Answering inbound and making outbound calls

● Monitoring alarms and handling billing questions from our customers

● Doing office work which include making copies, faxing items, transferring calls, making up documents and sending out emails.

● I also took payments and also I had to send out mail to the customers. 2006-2008 Support Service Worker, Department Of Revenue Some of my responsibilities would include:

● Filling paperwork in its proper place

Working on the computer so that I could efficiently do my job Working with the all Microsoft programs and answered phones and transferred them to there proper place

● Efficiently prepared the documents for the tax examiners to be given to the taxpayers.

● I also did indexing and other clerical work.

2009-2010 Customer Service Associate, Macy’s

Some of my responsibilities would include:

● Running a cash register on a daily basis and interacting with customers

● Answering all customers’ questions and addressing all customers concerns

● I also counted money and closed the cash register at the end and opening of the day.

● EDUCATION

2000-2004:High School Diploma, Stephenson High School 2004-Present:Pursuing An Associate Degree in Science, Georgia Perimeter College QUALIFICATIONS

Some of my qualifications would include:

● I have the ability to run a cash register

● I have excellent Customer Service skills and the ability to answer Customers questions

● I also have the ability to use all word programs including Word, Excel, PowerPoint and Outlook

● I also have experience in filling work efficiently and quickly

● I also can type 70 wpm and I have also obtained basic computer skills as well

● I also have experience in sales and have gained the experience of working in call center handling 50-100 calls daily

● I can also type 10,000 keystrokes per hour also familiar with indexing



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