MARIA KONDRATAS
***-** **** ******, ******* NY 11364 Mobile 718-***-****
ac8iaj@r.postjobfree.com
Award-winning multilingual-banking professional with experience in operation and customer service comfortable working in a fast paced, high volume environment.
PROFESSIONAL EXPERIENCE
Monte dei Pasci di Siena Bank, NY May 2017 to Present
Check processing and Customer service clerk with Single teller Window
Responsible for the processing of all customer deposit received by mail or at the teller window
Performing teller duties, and assist depositors with all teller functions with courtesy and professionalism
Responsible for “The Cash on Hand” of the Branch
Responsible for the processing of all in-clearing checks via check 21
Responsible to investigate claims from customers received from the Relationship Manager
Responsible for opening, registering and distribute the incoming mail.
Gemstone Key Food, NY March 2014 to April 2017
Junior Accounting clerk
Responsible for the reconciliation of daily reports for 3 Supermarkets
Responsible for the reconciliation of the Cash on hand vs the Business reports
Responsible to create new accounting template to be used by the Accounting firm
Responsible for a portion of the Payroll process.
Chase Bank, Jamaica, NY December 2011-December 2013
Head Teller
Verify all receivable cash and checks from clients.
Provide counting and sorting services.
Customer service and maintenance of client relationships.
Citibank, New York, NY November 2007-November 2011
Commercial Lending Head Teller
Lead Processor for armored receivables.
Operate high-speed sorting technology equipment.
Detect counterfeit bills and measure quality for re-issue. Opening on the window performing teller duties, and providing depositors with all teller functions with speed and professionalism.
Supervised and assisted other tellers to assure no issue would arise and the teller operation would run properly.
Banca Nazionale del Lavoro, NY July 1992- October 2007
Client Relationship Representative – Private Banking
Handle all deposits and withdrawals at bank teller’s counter, including commercial and diplomatic accounts.
Daily proof of cash and vault.
Perform Quality Assurance on KYC profiles for Credit Department and Marketing Department.
Perform all Checks Processing functions, including scanning, in clearing, returns and internal
posting of batches.
Service Global Wires Department.
Amalgamated Bank, New York, NY March 1991-April 1992
Assistant Manager – Producers, Planning and Regulatory Compliance
Assistant to Compliance Officer, BSA Officer and Procedures Manager.
Management Trainee/Procedures Analyst
Documented procedures and assisted on BSA, CRA and lending laws/regulations.
Reviewed procedures to strengthen internal controls and provided recommendations.
Assisted on the creation of procedures and annual review manuals.
Completed management training program and credit/trading seminars.
MACY’S Department Stores, New York, NY June 2000-present
Customer Service Assistant (Part Time position)
Senior Sales Person within Jewelry Department.
AWARDED -Employee of the Year 2009, 2010, 2011, 2012.
EDUCATION
Associates Degree in Economics, with minor in Law – University of Caraboro, Venezuela
LANGUAGES
Native fluency in Spanish and Italian.