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Sales Data

Westland, Michigan, United States
February 18, 2019

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Tsegazab Sami Atsebha

***** ********* *** **, ****** 763-***-****



Having years of IT experience in in all phases of data warehousing and Business intelligence including requirements gathering and analysis, design, development, testing, trouble-shooting, deployment, performance tuning and documentation of data warehousing Applications

Excellent understanding of various phases of Data Warehouse Life Cycle.

Good knowledge in Data Modeling using data Modelers, Star Schema/Snow flake schema, FACT & Dimensions tables, Physical & logical data modeling.

Good understanding of Project Life Cycle and gathering requirements for ETL Development.

Strong experience in Extraction, Transformation, Loading (ETL) data from various sources into Data Warehouses and Data Marts

Strong Experience on Workflow Manager Tools - Task Developer, Workflow & Worklet Designer.

Hands on experience with mappings from varied transformation logics like Unconnected and Connected Lookups, Router, Aggregator, Joiner, Update Strategy, Java Transformations and Re-Usable Transformations.

Created ETL mappings using Informatica Power center to move Data from multiple sources like Flat files, Oracle into a common target area such as Data Marts and Data Warehouse.

Experience in PL/SQL Programming (Stored procedures, Triggers, Packages) using Oracle and have a good knowledge in Sybase.

Excellent analytical and logical programming skills with a good understanding at the conceptual level and possess excellent presentation, interpersonal skills with a strong desire to achieve specified goals...

Strong experience in OLAP Data Modeling using Dimensional Data Modeling, Star Schema Modeling, Snow-Flake Modeling, FACT and Dimensions Tables, Physical and Logical Data Modeling.


Data Warehousing Tools (ETL)

Informatica Power Center 10.1.1,9.6.1, 9.5.1


Oracle, DB2, SQL Server

Reporting Tools

Power BI, Tableau, Business Objects


SQL, PL/SQL, UNIX Shell Scripting

Operating Systems

Windows, UNIX, Linux,

Applications/Other Tools

MS office, Putty,SAP, oulook, MS excel


Bachelor of Technology – Information Systems

Saint Cloud Stated University


Fingerhut May 2018 – December 2018

CSR Agent


Resolved service issues and met performance targets in all areas and handled customer complaints regarding billing, payments, etc.

Strong interpersonal skills, with the ability to relate and empathize with people of varying personalities and from all walks of life

Excellent leadership skills, with a unique talent for handling and resolving conflicts within the team

Worked on Providing detailed and accurate accounts of customer calls for prevention of future audit issues

Resolved customer complaints by investigating problems and providing solutions and assisted with placement of orders, refunds and exchanges.

Worked on documenting sales by creating and updating customer profile record sand generated sales lead that develop into new customers

Maintained customer records by updating account information and processed payments and handled changes in polices or renewals.

Husky Net October 2015 –May 2018

Help Desk Support


Provided technical support to computer hardware/software and demonstrated strength in troubleshooting and resolving client issues.

Known for excellent problem-solving skills and ability to handle challenging situations.

Assisted in tracking help desk calls pertaining to application networking

Documented all inquiry activities in the appropriate reporting system

Provided end-to-end troubleshooting and issue resolution for internal and front-end users on Windows and Mac operating systems

Teck Bank August 2016 – March 2017

Sales Person


Prepared and developed client referrals and scheduled sales activities

Received and process cash and credit card payments and maintained customer database

Communicated with vendors regarding purchase orders and maintained working relationship with existing clients a

Emphasized product features based on analysis of customers' needs.

Efficiently documented customer profile records and maintained sales records for inventory control

Extracurricular Activities

IS Club (information Systems) SCSU February 2014 – May 2018

ESA (Ethiopian Student Organization)


PMI (Project Management)

SAP (System Applications and Products)

BI (Business Intelligence)

Academic excellence

Completed 6 months of informatica ETL training

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