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Customer Service Data Entry

Location:
New Castle, Delaware, United States
Posted:
February 14, 2019

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Resume:

Nichole A. Lawrence

** ***** *****

New Castle, De 19720

302-***-****

ac8hxz@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

A self-motivated and analytical individual with excellent leadership and decision-making skills.

Areas of expertise include:

● Ability to Multi-Task ● Oral and Written Communications

● Organization and Efficiency ● Microsoft Applications (Word, Excel, PowerPoint)

● Working well individually and as part of a team

EXPERIENCE

Honda Financial Services, February 2018 – Present

•Manage the occupants of the facility

•Completed data entry for vehicle registration within quota of 250 a day

•Completed date entry for payments that were not processed

•Make note of incoming phone calls and direct to appropriate destinations

•Retrieve, case label, and send important documentations to customers

•Input documents into company database

•Draft and send necessary documents to customers

•Fax and file documentations to appropriate destinations

•Process, forward, thru bill, and refund payments for parking tickets for lease customers

Bisanz Agencies, August 2017 – January 2018

•Client advocate for insurance benefits

•Fielding complaints and customer service

•Assembled appointments to enhance customer benefits

Justice Tween Brands, Nov. 2013 - April 2016

•Fielding complaints and customer service

•Store sets

•Cashier

•Assisted customers

Linda’s Angels Child Care and Development, (Summer Intern) 2013, 2014 and 2015

•Assistant Teacher

•Managed classroom activities

•Completed daily task to benefit the children’s education

EDUCATION

Purdue University – Paralegal Certification – January 2018 – May 2018

Widener University Commonwealth Law School – May 2016 – May 2017

Widener University School of Law (Jurist Academy Internship) - May 2015 to June 2015

Wesley College, Legal Studies, Bachelors of Science Graduated with honors May 2016

VOLUNTEER/COMMUNITY INVOLVEMENT & PROFESSIONAL ORGANIZATIONS

AKA National Service Sorority Inc.

Best Buddies of DE



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