AREAS OF EXPERTISE

Heading department

Developing HR structure &

process & policies Organisation culture development

HR strategy formulation

Business HR

HRIS & HRMS

Annual Budget & MIS

Goal setting & target delivery

Workforce planning

Talent management

Succession Planning

Retention Process

Performance Appraisal

Training & Development

Compensation & Benefits

Compliances & Liasioning with

Govt. Bodies

Team Building

Employee Satisfaction Survey

Employee Engagements

Industrial Relations

CAREER STATEMENT

“I feel that my greatest strengths are firstly my strong commitment to giving organizations the best possible experience. Secondly my skill at working efficiently as part of a team, and forming solid personal bonds with other staff members. Thirdly my desire to do everything possible to ensure that my organization not only meets but indeed exceeds all of the goals and targets set for it.”

PERSONAL SUMMARY

An outgoing, dynamic and result oriented professional. Highly motivated, knowledgeable and resourceful HR Professional with huge background in consistently delivering results that contribute to the mission and overall success of the organisation.

EMPLOYMENT HISTORY

Tous Les Jours Confort – (Sister Concern of Medica Group of Hospitals)

Duration: November’2016 to January’2019

Tous les Jours confort is start up organisation which was formed on September’2016, for providing food and facility management services to all the units of Medica Hospitals. TLJC serves as a strategic partner to his clients for providing the best services to provide everyday comfort.

Designation

: AGM Human Resource

Location

: Corporate Office- Kolkata

Manpower Strength

: 200

HR Team Strength

: 4

Reporting To

: Managing Partner - Director.

Job Description:

Key Responsible Areas:

Responsible for looking after the entire Human Resource Department as a Head HR.

Develop and implement HR strategies and initiatives aligned with the overall business strategy.

Formulation of HR Policies & Programs & oversees the implementation of the same through Human Resources team members.

Monitors administration to established standards and procedures.

Develops and monitors an annual budget that includes Human Resources services, employee recognition, and administration.

Conducts a continuing study of all Human Resources policies, programs, and practices to keep management informed of new developments.

Maintains knowledge of industry trends and employment legislation and ensures organization's compliance.

Consults with legal consultants as appropriate, or as directed by the Director on personnel matters.

Develops and maintains a human resource information system that meets the organization's personnel information needs.

Ensuring that each department goals are set in the beginning of the quarter and timelines for target delivery.

Workforce planning and budgeting in consultation with Director and Business head for the upcoming projects and present replacements.

Need to look after the business prospective of the organisation

Developing and maintain better people management practices. Building relations with the internal clients

Preparing Budgeted Profit and loss budget of the business segments.

Ensuring the HR Support for acquisition of new business from the competitors like manpower acquisition, mobilization of operations.

Ensuring all the vacant positions get filled up through proper sourcing Internal / External Flow of New talents in talent pool.

Developing retention methods to control the attrition, involving in Exit interviews process.

Ensuring the compensation and benefits processes are on time with zero errors, proper pay out of salaries and incentives, full & final settlements.

Ensuring 100% Statutory Compliance in terms of PF,ESIC,Trade,Food,Labour,Fire licenses Identifying work force who required Training & Development for better performance

Developing Performance appraisal model & method for evaluation of performance Employee Engagement activities, Team building exercises.

Disciplinary Actions for any gross misconduct.

Supervising the function & work of the HR team members

SUMMARY OF EXPERIENCE

Over 11 years of experience.

Great ability to communicate, both verbally and written, effectively with Stakeholders Clients, Customers Employees

Strong in Microsoft office Specially in Excel, Word & power point as well as HRIS & HRMS, Saral Pay pack.

Good knowledge in Organizational Development Recruitment, Payroll, Statutory Compliance & Employee Engagement

Exceptional ability to provide leadership to the position the property to achieve the mission.

Profound ability to provide leadership to the departments or employees to achieve their goals and objectives.

Remarkable ability to create courteous, friendly, professional work environment.

Ability to provide overall direction, coordination and ongoing evaluation of operations

QUALIFICATION

2001 - Class X – 56%, C.B.S.E.

2003 -Class XII- 67.2%, C.B.S.E.

2006- B.Com (H) -49%, C.U.

2008- MBA HR- 79%, SMU

Synergy Group (Synergy Kitchens & Hospitality Pvt. Ltd.) Brand-Rozzana Duration: July’2014 to Aug’2016

Step into our world - the world of Rozzana – a Company where we are fast redefining the benchmark in Food & Facility Management Services with efficient, fresh and often exotic touches. We aim to infuse energy into every work environment, make life happier for your visitors, patients, employees, strengthen relationships and recharge performance. Our integrated services include kitchen and culinary management including great cuisine, fresh bakes and equally impeccable hospitality and project management services. Be it the healthcare industry, corporate or business enterprise, educational or any other institute – you can rely on us at Rozzana to turn an ordinary working day into an extraordinary experience

Designation : Manager – HR

Location : Corporate Office- Kolkata

Manpower Strength : 875

HR Team Strength : 6

Reporting To : Sr. Manager HR

Job Description:

Key Responsible Areas:

Responsible for full function HR generalist activities of the organisation.

Managing the Entire HR Team of 4 Functional Subordinates.

Staffing: Identify recruiting needs, develop sources of qualified candidates, and facilitate screening, testing and selection of applicants with management. Develops/implements comprehensive staffing plans for the organization and partners with the internal staffing organization to develop a candidate pipeline.

Compensation Benefits: Ensure the functioning of the payroll process in time – includes daily attendance, new joiners, Bank A/c Opening, Separations, Full & Final settlements, Salary Transfers through Bank only.

Organization Development: drive HR processes such as e-HR dashboard, Monthly HR review of the Team - organizational effectiveness and performance management.

Employee Engagement: Ensuring all the Employee Engagement Initiatives of the organizations is implemented at all the sites, EE Initiative such as – Buddy Scheme, Work with Me, Employee Assistance Book, R&R. Preparing a monthly report of the EE Score Report of each site.

Training: work with Training Manager to assess, develop and deliver training programs as needed.

Statutory Compliance: Ensuring timely submission of monthly Challans, ECR File – ESIC, PF. Liaison with the Consultant for the Labour licenses of the site and for the return submission. Appearing in the Client Audit for statutory compliance.

Site Visits: Responsible for the Monthly site visits to Meet employees, handling their grievances and other issues. Meet the clients for understating their need and our areas of improvement.

Disciplinary Actions: Responsible for taking disciplinary actions on employees for unauthorised absenteeism GO slow process. Enquiry of any incident happens at the site.

Records: Ensuring that all the personal files and records kept properly every month. Separated employees files are also kept and demarked.

MIS Reports : Responsible for generating the Monthly MIS Report of the HR Function and Presenting the same to the management for the Monthly and Quarterly Review.

Sodexo Food Solutions India Private Ltd.

Duration: Sep’2008 to Jul’2014

Quality of Life services play an important role in organizational performance. Based on this conviction, Sodexo serves as the strategic partner for companies, institutions and local authorities who place a premium on performance, as it has since Pierre Bellon founded the company in 1966. Sharing the same passion for service, Sodexo's 420,000 employees, in 80 countries around the world, design, manage and deliver an unrivalled array of comprehensive On-site Service Solutions and Motivation Solutions

PERSONAL ATTRIBUTES & STRENGTHS

Willingness to learn, broad minded, trust worthy and an innate ability to adapt.

Punctual, efficient and well mannered.

Hard working, dedicated and fast learner.

PERSONAL SKILLS

Service orientated

Responsiveness

Leadership skills

Professional judgment

Problem solving

Super organized

Decision making

Energetic

Self control

Excellent communicator

Tactful & articulate

Well organized

HOBBIES & INTEREST

Interest in Playing Cricket and traveling

Designation

: Manager - HR

Location

: Regional Office -Kolkata

Manpower Strength

: 2725 (Eastern Region- W.B., Bihar, Assam, Jharkhand, Orissa & Chhattisgarh)

HR Team Strength

:

8

Reporting To

:

AGM HR & IR

Job Description:

Key Responsible Areas:

Recruitment- Manpower Sourcing, Selection, Documentation Procedure, Preparing FTC Appointment Letters.

Statutory- PF & ESIC – Reports, Challans & other related activities.

Employee Engagement- Implementing HR Initiative – R&R, ERS, Dost, Swagat for New Joiners & Site Visit.

Payroll- Attendance Salary Inputs, Bank A/c Openings for New Joiners, F&F settlement & Preparing Service Certificates of FTC staffs.

MW Implementation of the FTC Staffs across the region. Annual Contract Letters for FTC Employees

Maintaining Leave Records as per the Leave Rules of different states. ID Cards of the FTC & Regular Employees

Staff Welfare Activities at the sites-Facilities related to accommodation, Drinking Water,Mattress, Beds, Utensils, Entertainment-TV, Games Equipment etc.

Internal Communication – As a member of Internal Communication Team Circulation of Internal information to the entire site of the Region.

Employee Awareness Program

Assisting in Implementing HR Policies of the company.

Documentation & Records- Employee Data Base Management, Personal Files. Assisting Regional HR Head in IR & ER Related Issues in the region.

COMAT TECHNOLOGIES (P) LTD.

Duration: May 08 to Aug’08.

It’s a Social Enterprise. Our decade of on-ground experience in working for various rural projects across the country makes us a top notch player in the areas of e-Governance, and ICTD (Information and Communication Technologies for Development). Our service offerings enable the Governments and Businesses get closer to the rural milieu. That's how we facilitate social impact and Energize Rural Economies. As a rural empowerment enabler, we continue to walk the talk...

Designation

: Executive HR (Generalist)

Location

: Site Office -Kolkata

Manpower Strength

: 190

HR Team Strength

:

2

Reporting

:

Manager HR

Job Description:

Key Responsible Areas:

Maintaining daily Attendance, Payroll generation.

Performance Appraisal of employees.

Handling & solving employee’s grievances.

Training & Development of employees.

Orientation & Induction of employees.

Maintaining good employee relations

Doing Joining Formalities

RAJ KR. GHOSH

PERSONAL INFORMATION

Father Name:

Sri Sambhu Nath Ghosh

Date of Birth: 30th July’1986

Address:

Mohiary Road, Jagacha, Santragachi, P.O. – G.I.P. Colony, Howrah West Bengal, India, Pin-711112

Marital Status: Married

Language Known English, Hindi & Bengali

Contacts:

Email – ac8hqk@r.postjobfree.com

Handheld- 967-***-****

974-***-****

REFERENCE

Available on Request

SYNERGY CONSULTANTS

Duration: June 07 to May 08

It’s a one of the best service provider in field of Human Resource. The organization is mainly in to the providing manpower resources in the field of ITES & Non-ITES sector. The clients of the company are mainly the top BPO’s of the country. The Company has a good training facility for all the employees & outsiders also. The company has two branches one in Dumdum & Howrah.

Designation : HR. Executive & Trainer

Location : Branch Office- Kolkata & Howrah

Manpower Strength : 50

HR Team Strength : 1

Reporting : Proprietor/ Owner

Job Description:

Key Responsible Areas:

Match the profile of the candidate with the Criteria

Recruitment of candidates,

Taking Interviews of the Candidates.

Provide BPO / ITES training for Final Interviews.

Motivate the candidates towards their company.

Maintaining records of the candidates.

Follow up the candidates.

Generation of New Ideas, regarding HR Policy & Planning.

I declare that the above information given are correct & true as per my knowledge is concern.

Date:

Raj Kumar Ghosh

RESUME

RAJ KUMAR GHOSH

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