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Test Cases Quality

Oakville, Ontario, Canada
February 13, 2019

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Dina Mukundan


Highly qualified, dynamic and well-accomplished professional with over 10+years of extensive experience in Software Quality Assurance and Testing of Client/Server Application (Banking Domain) and Web based applications. Armed with broad-based background and skills in UI Testing, Integration testing, Functional testing, System testing, User Acceptance testing, Regression testing on Web based and Client-Server applications, writing SQL queries, tracking quality defects, identifying bugs, isolating issue, using Quality Centre (QC) and working with developers and product managers. Proficient in User Acceptance Testing (UAT), System Integration Testing (SIT), System Testing, Regression Testing, Automation Testing & Data Conversion Testing. Possesses interpersonal, communication and organizational skills with demonstrated abilities in team management. Displays strong ability to prioritize and complete multiple tasks and follow through to achieve required goal. Determined to implement earned skills and knowledge for the rapid growth of the prospective organization by working effectively and consistently.

275 Roxton Road

Oakville, ON



Leadership Skills

Performance Management

Quick Learner

Result Oriented

Communication Skills

Regulatory Compliance

Attention to Detail

Problem Solving

Technical Writing


Agile (SCRUM) and Waterfall methodologies

Business Requirement Analysis

Automaton experience on web application

Preparing, managing and executing Test Plan

Defect Tracking

Ability to work individually and as team

Test Strategy Planning

Write SQL Database queries to create and validate test data.

Testcase creation and execution for Manual and Automation testing

Business/Systems Analysis

Expertise in Regression, Functional and System Testing.


Test Analyst Red Bean Inc. Jun 2016 – Nov 2017

AUA medical college: It is a web Application for AUA (American University of Antigua) medical college which brings together the Alumni and Current students under one platform for them to communicate and understand the market by sharing the knowledge. Updates on all latest seminars in medical field was also available for students.

Key Responsibilities/Achievements:

Worked in a Software Development Life Cycle using Agile (SCRUM) methodologies.

Involved in complete SDLC processes by assisting in preparation of Test Plans and Test Scenarios for the project.

Analyzed System Requirement Specification and was involved in each step of test documentation such as Test Scenarios, Test Cases and Defect reports.

Used Selenium Web driver to automate regression testing.

Knowledge of using SQL queries to perform backend testing and extract data from database.

Performed extensive Manual, Automation, Regression and System Testing.

Attended daily Scrum meeting and coordinated with developers.

Experience in Web Services testing using Rest and SOAP UI.

Improved web application which upgraded the Students at American University of Antigua (AUA) College of Medicine and the alumina interactions

Revamped entire website and made it user friendly for students and alumina’s which enabled them to login to their accounts and connect with friends and colleagues across the university

Associate Manager Testing Standard Chartered Bank April 2009 – July 2013

RLS (Retail Lending System): This system was implemented across middle eastern regions and parts of Africa to handle the retail products such as Personal Loan and Auto Loan for the bank. This was widely used across all the departments such as Front end (for customer loan details enquiry), Sales team, Collections team, Operations team, Finance Team, Credit team etc.

Key Responsibilities:

Analyze the Business Requirements and closely work with the Business Team to get the clarifications addressed.

Used Requirement Traceability matrix to track the requirements throughout the project.

Analyze and refine all test case created by the team, to ensure complete coverage.

Brainstormed with colleagues to identify possible approaches to new tasks

Supported Business users during UAT and implementation.

Handled End to End Parameter Code Setup for the Retail Lending System


Travelled to countries for Training, UAT and Implementation/Post Implementation support: UAE, SriLanka, Bangladesh, and Lebanon

OFFSITE system training, UAT and Implementation/Post Implementation support: Pakistan, Jordan, Oman, Qatar, Vietnam and Nepal

Managed the Security Matrix setup and System access control

Conduct End User Training on the system for all departments.

Support during Production Go Live and handle closure of Post Implementation issues.

Senior Test Analyst Standard Chartered Bank, UK Jan 2008 – Mar 2009

EBBS (Electronic Basic banking System): Core Banking System used by Front end users and Operations used to perform enquiry and postings to banking accounts, loan accounts etc.

Key Responsibilities:

Participated in Test Planning, Test Result consolidation, Requirement Analysis, Preparation and review of Test Cases.

Executed Test Cases, Updated Requirement Traceability Matrix, Defect Reporting and T racking, Version Control Management

Coordinated with Onsite team for UAT and Implementation related activities.

Perform manual Testing for Testing functionalities.

Writing SQL queries for validate the database.

Preparing reports and test results after each release cycle for management and further test planning.

Maintained and executed test cases using Quality Center.

Close interaction with members of the development team

Worked closely with business experts and developers in order to perform my duties

Followed up with developers on defects status on a daily basis.

Test Analyst Standard Chartered Bank, India July 2004 –Dec 2008

Cards400: This system was used by Standard Chartered Bank to track the Credit Card Information of customers. This is a mainframe system used for enquiry and entry postings to credit cards.

Key Responsibilities:

Coordinated with Onsite team

Developed document and maintained test plans, test cases, and other testing artifacts

Performed applications and integration testing involving web services, and Oracle databases

Isolated, replicated and reported defects and verified defect fixes.

Reviewed specifications and worked with business and technical team to determine testable requirements

Participated in software design reviews to provide input and identified potential problems

Determined the most efficient testing approach based on the potential risk and impact of the change, while ensuring appropriate testing coverage

Enhancing Scripts like scripting, customizing and then parameterized

Have a complete working knowledge and have been involved in all project phases from startup through deployment. (Startup, defines, design, build, test, deploy).

Maintained detailed test logs and report test results in Test Director

Participated in test plan and test cases review meetings.

Generated test cases in spread sheet and upload them into Quality Center.


Madras University, M.Sc. Computer Science

Madras University, B.Sc. Computer Science


Test case Management Tools: HP Quality Center, HP ALM

Automation : Selenium WebDriver, Selenium IDE, SOAPUI, PostMan

Framework: TESTNG, MAVEN

Defect Management Tools : HP Quality Center, ALM, Bugzilla and JIRA

Performance Testing Tool: LoadRunner

Languages : Core Java, HTML, XML

Database: Oracle, SQL Server and PLSQL

Operating Systems : Windows, UNIX

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