Insharah Hussain

Tomball, TX *****

ac8hgf@r.postjobfree.com

Tel: 832-***-****

WORK SUMMARY:

Business Analyst with about 3+ years of diverse experience in Information Technology with focus on Business Analysis of application software for various businesses. Extensive experience in designing, developing, and implementing innovative business process and system solutions using state-of-the-art approaches, technology, and training. Excellent communicator, capable of interfacing with both internal and external stakeholders. Experience in defining business processes; identifying risks, base lining acceptance criteria and deliverables.

Identified the roles and deliverables in the Organization by preparing Use-Case models that served as a model of the business intended functions.

Experienced in UML modeling, drawing Sequence Diagrams and Activity Diagrams using tools such as Rational Rose and Microsoft Visio.

Used JIRA for Bug Tracking and Task Tracking.

Used HP ALM for complete Application development process.

Conducted Requirement Analysis, Feasibility Studies and then organized review Meetings with various stakeholders and the end users aimed towards finalizing the Software Requirements Specifications.

In depth knowledge of RUP’s Iterative Software Development Life Cycle process.

Model the User Interface and creation of prototypes along with the User Interface designer to review the proposed Usability of the system.

Interact regularly with the Software Architect, Development Lead, Database Designer and the System Administrators to meet the deadlines of project milestones.

Highly motivated team leader with excellent communication, presentation and inter-personal skills, always willing to work in challenging and cross-platform environments.

Proficient in customizing already existing business practices, workflows, activities and deliverables

Experience in writing Request for Proposals (RFP), Statement of Work (SOW) and Standard Operating Procedures (SOP). Experience in conducting Joint Application Development (JAD) sessions.

Proficient in creating Use Cases, Use Case Diagrams, Sequence Diagrams, Collaboration Diagrams, Activity Diagrams, and Class Diagrams.

Ability to analyze issues, diagnose problems and participate in the development of appropriate responses using logical and critical thinking skills

Effectively used strong communication skills resulting in meaningful discussions with Directors, Project Managers, Subject Matter Experts and Business Users

EDUCATION:

Bachelor of Science in Public Health (Summa Cum Laude), Houston TX, Graduation-

University of Houston Dec 2015

Associate Degree & Distinguished High School Diploma, Houston TX, Graduation-

Lone Star College-North Harris & Early College Academy High School May 2011

Honors: Dean’s List- Spring 2016, Fall 2016, Spring 2017, Fall 2017, Spring 2018

PROFESSIONAL EXPERIENCE:

Business Analyst (Internship & Contract) 12/2014 – 10/2018

SunTrust Banks Inc. is one of the nation’s largest commercial banking organizations. Its primary business includes deposit, credit, trust and investment services. The company provides top of the line mortgage banking, insurance, brokerage and capital markets services. The Online Mortgage Access allows you to view your current account information in a safe and secure environment. As a registered user you can view your statement and pay your mortgage online, review current account balances, update contact information, view amortization schedules, request payoff statements and signup for automatic mortgage payment.

Responsibilities

Gathered and documented the requirements that are critical to the business mission and used those requirements to design application software using a Use Case in Rational Rose.

Interacted with the “Users” by interviewing them, by preparing questionnaire and getting feedback.

Analyzed and documented Business requirements and detail design of the software for full understanding of the business.

Developed Use Case diagrams, business flow diagrams, Activity/State diagrams and Sequence diagrams using Rational rose so that developers and other stakeholders can understand the business process.

Used RequisitePro to document requirements, associated change requests with requirements and connected requirements with Use cases

Assisted Project Teams in preparing Software Requirement Specifications (SRS), Software Design Documents (SDD), User Interface Design, designing of Application Architecture & Database Modeling

Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly

Documented business workflows textually as well as in UML diagrams (State diagrams) according to RUP, for the stakeholder review.

Expertise in JIRA for task tracking and bug tracking.

Used HP ALM for Requirement/Technical writing and User stories.

Conducted FRS and URS reviews and walkthroughs with the designers, developers and stakeholders.

Performed feasibility, adaptability study and risk analysis to identify the business-critical areas from USER perspective.

Created Web page mockups to help the design team to get a clear insight of the user requirements.

Wrote test cases and test scripts for the User Acceptance testing.

Track and maintain Stakeholder’s requested enhancements and changes using Rational

ClearQuest.

TECHNICAL SKILLS:

UML, MS-Office Suite, MS Visio, MS Project, Advanced PowerPoint, Windows 2000/NT, HP QC/ HP ALM, SQL, JIRA.

Contact this candidate