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QA Analyst

Pittsburgh, Pennsylvania, United States
February 13, 2019

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Veni Krishna

(US Citizen)

Voice: 412-***-****



Over 10+ years of IT experience with emphasis on analysis, design, test planning and test execution of manual and automated testing of Web Based and Client Server applications.

Worked with broader teams and various stakeholders including senior product and business management.

Experienced with client facing consulting engagements and skilled in test strategy and planning.

Accountable for the continual improvement of processes, procedures and infrastructure to improve quality spanning multiple systems across operating companies.

Establish cross-functional working relationship and coordinate geographically with distributed product management, support, data center operations and other peer engineering teams.

Mentor and manage Onsite/Offshore efforts while troubleshooting the challenges in this model.

Planned and managed large global IT projects involving manual, automation, functional, performance, user acceptance, integration, system and regression testing of C#/.NET and Java J2EE applications.

Proven ability to transfer knowledge and stay aware of current trends and technical advancements.

Coordination of testing efforts in an Agile/Iterative/Waterfall SDLC methodologies.

Expertise includes Quick Test Pro, Load Runner, Empirix, Quality Center (ALM), JavaScript, and HTML.

Actively involved in Software Development Life Cycle including design, development and execution of the entire QA process.

Strong problem solving skills, quick learner and able to work independently as well as a team member of varying sized teams.

Trained and mentored SQA Personnel in testing the system.

Support project teams to provide assurance that requirements, design, and other project deliverables meet standards, as appropriate

Interact with project team members to gain system understanding and to identify business, system, and non-functional requirements


Operating Systems : Windows 10/XP, Unix, IBM iSeries

Programming Languages : .NET, J2EE, C, C++, SQL, PL/SQL, Visual Basic

Web Technologies : JavaScript, HTML, VB Script, Web Services, Soap UI, XML

RDBMS : Oracle, SQL Server, MS Access, TOAD

Software Q/A & testing : Load Runner, QTP/UFT, Quality Center, HP Empirix


Test Lead/Senior QA Analyst, Synechron Inc. Oct’ 14 to Present

Played lead role in monitoring and managing the testing activities, coordinated large and complex projects.

Designed and implemented Master test plan and QA Project plans/artifacts.

Involved in Estimation, Functional spec reviews, Test plan reviews and Stakeholder meetings.

Developing of test infrastructure to support functional, integration, and system level testing to simulate clients’ use of the software. This includes test data setup, execution, and problem reporting and documentation.

Proactively learned new applications and tools in support of testing efforts.

Lead and estimated the project testing efforts.

Designed test cases from requirements document and other related artifacts and documented them in HP Quality Center.

Developed and executed test plans, test cases and scripts for functional, regression, system, integration, security, performance/Load, data validation type testing.

Performed end-to-end and technical testing of applications and systems, coordinated with various teams as needed.

Worked and coordinated UAT effort. Provided UAT guidance and support.

Defined and contributed to overall quality and process improvements, review quality management processes, identified potential gaps and proposed solutions.

Worked in an agile team in a scrum process, collaborating closely with fellow software engineers, DBAs, and QA engineers.

Lead and mentor team members for all aspects of QA, manage internal and external resources in test execution for major projects.

Documented and reported test metrics and test completion status to stakeholders and management.

Escalated, identified, documented and reported defects to the appropriate teams and provided defect status reports to the management.

Coordinated and worked on testing efforts during production deployments on releases.

Senior QA Analyst, Fiserv Inc, Pittsburgh Mar’ 10 to Sep’ 14

Developed and implemented test strategies, test cases and procedures to support the software validation/verification needs of various applications

Escalated project risks to the management team.

Developed and implemented quality standards and ensuring the development and execution of software test plans and analysis of test results.

Key role in defining test strategies, designing and implementing a testing platform to verify reliability, scalability and security.

Consistently recognized for excellent problem-solving and analytical skills by programmers, project managers and supervisors.

Managed and performed Functional, Smoke, Security, Regression and System testing of Fiserv Aperio projects.

Worked collaboratively with QA, development and business groups to complete comprehensive testing on all releases.

Responsible for automating regression test scripts using QTP/UTF and performance test scripts using Empirix tools.

Involved in monitoring and mentoring Onsite/Offshore resources within Fiserv.

QA Analyst, Fiserv Inc, Pittsburgh Sep’ 05 to Mar’ 10

Actively involved in designing and execution of Functional, Regression, Smoke, User acceptance and System test plans of Integration projects like Service Broker, LMS and RIBS.

Attended project review meetings and contributed QA input.

Involved in mobile testing of RIBs mobile money project.

Provided Test completion reports and Defect status reports to the management and Stakeholders.

Responsible for testing Web services using Soap UI tool.

Designed and executed test cases involving XML testing of Fiserv applications.

Designed and executed Automation, Load and Stress testing of various Fiserv applications using QTP, Quality Center and Empirix tools.


Master of Science in Electrical and Computers Engineering, CSU, Ohio.


US Citizen

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