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Manager Sales

Aranmula, Kerala, India
February 12, 2019

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Rajeev T.G.






KERALA - 689533




I am looking forward for a new platform, where I can be a leading contributor to the organization growth and utilize my energy levels to ensure my growth/stability.


Human Resources professional and Business Analyst with over 13+ years of management and supervisory experience. Proven abilities in organizing management workflow and using a proactive approach to problem solving. Work with employees at all levels as the liaison for human resource generalist affairs. Demonstrate commitment to leadership through positive contributions in boosting employee morale, improving retention and productivity rates, and streamlining policies and procedures. Possess strong communication, interpersonal, public relations, and leadership abilities. In addition, applied for permanent resident ship in Canada and the application is on progress.

Areas of Expertise

• Human Resources Generalist Affairs

• Benefits and Compensation Administration

• Management Training and Development

• Wage and Salary Analysis / Employee Surveys

• Pre-Sales Report and Scorecard

• Sales Report and Scorecard

• Project Planning and Management

• Employee Grievance Proceedings

• Educational Presentations and Seminars

• Cost Controls and Benefit Analysis

• Supervision and Recruitment

• Employee Relations and Retention

• Win-Loss Analytical Report

• Key Win/Loss updates

Professional Experience

WIPRO LTD. Cochin, India

Designation-Shift Manager/Team Manager/ Executive, December 2008- Present

Business Analyst :- Analyzing and preparing Pre-Sales Report and Scorecard, Analyzing and preparing Sales Report and Scorecard, Analyzing and preparing Win-Loss Analytical Report.

HR Activities: - Team handling, making reports, answering employee queries (HRSS), appraisal, employee movement etc.. working with team on new Hire on People Soft/ SAP, Service Rewards, Workforce management, Incentives Calculation, Correction People Soft fallouts, Garnishment, Background Verification, Termination and Retirement,Promotions and Demotions Transfers,Pay rate changes including salary change during promotions and demotions. Leave of Absence (LoA) and Return from Leave (RFL). Processing weekly, biweekly, monthly and quarterly Incentive files. Updating Direct Deposit information. Name, Date of Birth, Gender changes based on monthly queries. Off-cycle, On-cycle checks, Salary adjustments, Vacation & Holiday payouts. Updating associates tax information. Generating employee’s Wage History on request.


Being a part of the HR Operations department in Wipro, my role involves managing and guiding my team to perform their roles & responsibilities in a timely and accurate manner.

Operations Responsibility

Understanding the management & team’s requirements and ensuring that both synchronize to one single statement which is customer satisfaction.

Carried out annual reward related equality audits ensuring fairness and consistency in

the operation of reward recognition and benefits strategies and related policy procedures and systems.

Consistently demonstrated resourcefulness and initiative in support of top management with flexibility in working well in cross-functional teams.

Responsible for developing long and short-range plans for the purpose of achieving organizational objectives in the most efficient and timely manner

Perform responsibilities of implementing and interpreting management policies and operating practices to ensure compliance with administrative requirements

Handle the tasks of reviewing internal equity, new job descriptions, compensation incentives to ensure efficient processing of applicants and employees position requirements

Responsible for providing consultation and advice to management to ensure compliance with administrative and legal requirements

Support the operation of Reward Committees and annual performance review and

bonus allocation processes.

Responsible for recommending, evaluating and implementing competitive strategies for global labor markets

Compensation programs include but are not limited to salary planning, equity programs, company wide variable pay programs, job analysis and design, reward and recognition programs, retention programs, manager training and compensation reporting.

Handle the tasks of reviewing salary adjustments for conformance to the established guidelines, policies and practices to ensure correct salary adjustments

Ensures deliverables are prepared to satisfy the project requirements.

Maintain the Process Documentation and Process Flow for all the sub-process( Prepare Process Maps, SOPs, Case Management design )

Efficient use of resources and turnaround times for key deliverables.

Client Management Responsibility

Operationalize client process delivery systems and improvements areas.

Acts as a main point of contact with HR and Transiting team for Centre Operations to establish smooth/strong communication channels with client.

Conduct monthly review meetings with Onshore Client (Directors, Onshore Process SPOC, SME’s, HR Operations Head and HR Program Managers).

Escalate potential service issues to BU heads.

People Management

Engage support team like Quality, Training heads to ensure achievement of common HR/HRO objectives.

Evaluate direct reports and review the evaluations/development plans (One-O-One - Monthly/Quarterly Basis)

Ensure Success of R&R (Reward & Responsibility) programs.

Train team members on new operational procedures, policies and organizational objectives.

Monitor and implement the promotion and award processes.

Develop and recommend new policies and procedures to enhance staff performance management system

Additional Responsibilities

Draft policies, guideline and adherence to system - Refresher Training.

To help HR Dept. for legal compliance & Draft policies, guideline and adherence to system - Cost Reduction aspect without compromising .

Streamlining reporting mechanism- Audits of work system.

Coaching, Training & development, performance appraisal.

A wide range of qualitative and/or quantitative methods for the development and management of major administrative programs.

Assist the employees for their issues related to transportation system .

To supply the stationery stocks in the respective project in the timely manner to continue the decorum of the system.

To evaluate the inflow and outflow of stationery stocks used in the various departments.

Changing & abstracting the employees to provide a better environment to get the output in the effective manner.

Impart knowledge and information among the employees to grow vertically or horizontally.

Analyzing, Identifying and rectifying the issues related to logistics.

Analyze, design, develop and deliver training in a structured way and facilitates workshops with a manager or professional level audience.

Data analysis, reporting and cost effectiveness.

HCL Technologies Ltd.

Designation- Sr. Technical Support Officer October 2005- September 2008


To give technical support in installing and setting up of BT VOYAGER Wireless routers, modems, BT HOME HUB.

Troubleshooting OS-related problems (Windows XP), Connection issues, Browsing issues.

Assisting customers in Configuring Microsoft Outlook Express and trouble shooting related issues.

Expertise in trouble shooting customer wireless issues through Remote Assistance.

Resolving issues relating to BT Fusion (VOIP Service).

Optimizing windows operating system for faster browsing, download and Internet speed.

Installation and optimizing Antivirus, Anti-Spyware, Firewall and other security related software.


Received “WIPRO Excellence Award” for Q3 (2011 – 2012)

Received “Dare 2 Differ Award” from WIPRO Ltd., for Sep ‘10

Received “Wizard Award” from WIPRO Ltd., for Sep ’11, Apr ’12 & Sep ’12

Received “Innovator Award” from WIPRO Ltd., for Apr ‘13

Received “Excellence Award” from WIPRO Ltd., for Sep ‘14

Achieved 100 % accuracy consistently and also awarded for maximum production.

Awarded as “The Most Valuable- Employee”

Received appreciations from clients for TAT, problem solving and Accuracy.

Awarded as one of best performer both in terms of high productivity and quality.

Received “Spotlight Award” from WIPRO Ltd., for Sep ‘14

Received “Spotlight Award” from WIPRO Ltd., for June ’15, Oct’15

Received “Extra-miler Award” from WIPRO Ltd., for Feb ‘16


Comfortable and efficient in learning new things.

Excellent communication, convincing and presentation skills

Comfortable in Interaction with diverse groups

Good skills in analyzing data and designing databases

Strong problem analysis and problem solving skills with focus on goal achievement

Comfortable to relocate


2001-2002: Diploma in Computers - CMC, Jamshedpur, India

2002-2003: IATA (UFTAA) School of airlines and travel management, Cochin, India

1998-2001: B .Com., G.S. College - Nagpur University, Nagpur, Maharashtra, India

1997-1998: 12th Standard (equivalent to ‘A’ level) C.B.S.E Board India.

1995-1996: 10th Standard (equivalent to ‘GCSE’ level) C.B.S.E Board India

2014-2015: Post Graduate Diploma in Human Resource Management.

2015 :Post Graduate Diploma in Labour Law and Administrative Law (Pursuing)

Computer proficiency

ERP Packages: PeopleSoft 8.8,8.9,9.1, SAP

Operating System: Dos & Windows

Proficient on several computer applications - Microsoft Word, Excel, Visio, Microsoft Project, PowerPoint

Personal information

Full Name : Thenalethu Ganapathy Rajeev

Father's name : Mr. Ganapathy Acharya,

Age : 37 years

Date of birth : 7th January 1981

Gender : Male

Marital Status : Married

Religion : Hindu

Mother Tongue : Malayalam

Nationality : Indian

Permanent address : T.G.Rajeev

S/O Mr. G. Acharya,

Thenalethu house, II/124,Tharayil Jn.,

Mallapuzhassery,P.O. Aranmula,

DT. Pathanamthitta, KERALA - 689533

Phone : 046********

Languages Known : English, Hindi and Malayalam

Passport Number : N9652313

Reference : Available upon request


I hereby declare that all the above details are true to the best of my knowledge. Given the opportunity I would prove to be an asset to the organization I serve.

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