Proficient and energetic manager with a solid history of achievement in customer service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include communication, efficiency and creativity.
Training development aptitude
Natural leader-problem solver
Resolve Customer Complaints
Written and Verbal Communication Skills
Manager, 09/2017 to Current
Old Milford Parlor : Coffee & Ice Cream – Milford, OH
Resolve customer complaints regarding sales and service.
Monitor customer preferences to determine focus of sales efforts.
Observe work of staff to evaluate performance, and to recommend changes that could strengthen teaching skills.
Cook, 08/2016 to 09/2017
Pinebrook Retirement Living – Milford, OH
Accurately and efficiently prepared healthy, delicious fish, meat and vegetable-based dishes.
Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler.
Instructed and led new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues.
Lead, 04/2014 to 08/2016
Derringer Co – Cincinnati, OH
Operate machines or equipment to remove, package, store, or transport loads of food materials.
Observe work of teaching staff to evaluate performance, and to recommend changes that could strengthen teaching skills.
Advise teaching and administrative staff in curriculum development, use of materials and equipment, and implementation of state and federal programs and procedures.
High School Diploma: May 2014
Milford High School - Milford Volunteer, OH
Bachelor of Arts: Electronic Media Broadcasting and Film,
Northern Kentucky University - Highland Heights, KY
Electronic Media Broadcasting and Film