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Customer Service Mortgage

Location:
Irving, Texas, United States
Posted:
February 11, 2019

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Resume:

MC

OBJECTIVE

Seeking a professional position in an industry-leading company where I can utilize my extensive interpersonal skills and working knowledge of human behavior, computer technology, organizational skills, and business intelligence.

SKILLS

Knowledge in Human development and Information systems. Organization, Excellent customer service. Great in Microsoft Programs as well as Adobe, Photoshop, and editing software’s. Time management, leadership and communication skills also serve as an important factor when dissecting my working abilities.

MELVA CAUSEY

504 FORREST CIRCLE, IRVING, TX.

CELL 214-***-**** ac8gl0@r.postjobfree.com

EXPERIENCE

CUSTOMER ASSISTANCE SPECIALIST • JP MORGAN CHASE • 2013-2018

Prepares loans for submission to the underwriting department. Provides general clerical support and responsible for obtaining required documents due to mortgage assistance, resolving errors through accessing our on-line computer systems to input and retrieve information for customers. Responsible for conveying approvals and denials as it relates to mortgage assistance.

COLLECTOR III • JP MORGAN CHASE • 2009-2013

Assisted with gathering past due mortgage payments and helping to develop repayment plans to resolve delinquency and avoid foreclosure. Collect on past due mortgage accounts. Locate and contact customers by telephone and mail, handle moderately difficult skip-trace assignments, assess individual circumstances and decide upon an appropriate course of action.

SUMMONS AND COMPLAINTS ● CITIFINANCIAL MORTGAGE ● 2003-2007

MILITARY EXPERIENCE

U.S ARMY RESERVE

You might want to include your GPA and a summary of relevant coursework, awards, and honors.

U.S ARMY NATIONAL GUARD

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VOLUNTEER EXPERIENCE OR LEADERSHIP

YMCA-Baton Rouge (Teaching photograph to children 11-16).

Habitat for Humanity

6554 Florida Blvd., Ste. 200

Baton Rouge, LA 70806

225-***-****

The Salvation Army

7361 Airline Highway

Baton Rouge, LA 70805

225-***-****

Greater Baton Rouge Food Bank

10600 S Choctaw Dr

Baton Rouge, LA 70815

225-***-****

Goodwill Industries of Southeast Louisiana

(includes Baton Rouge stores)

3400 Tulane Avenue, Suite 1000

New Orleans, LA 70119

504-***-****



Contact this candidate