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Customer Service Manager

New York City, New York, United States
February 11, 2019

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**** ******* **** ********, ** ***** 914-***-****

Tyler Fahey

Objective and Summary of Qualifications

Pursue a challenging and rewarding position with a progressive organization where my professionalism and skills will be utilized and expanded. Commercial Production Assistant with strengths in team management, customer relations and sales.

Microsoft Word, Excel, PowerPoint and Quickbooks.

Excellent customer relations, public speaking, strong team player and sales skills

Professional written and verbal communication abilities

Professional Experience

May 2018 – Present Somoroff Studios Jersey City, NJ

Commercial Production Assistant (Freelance)

Provided studio support during broadcast and still photography shoots for an award-winning Table Top Commercial Production House

Client Services – Plan and produce events for visiting clients (i.e. catering services, personal chef, travel and transportation, accommodations and entertainment (dinners, games)

Studio Maintenance – prep and maintain studio appearance (repair and clean as needed)

Assisted production coordinator throughout entire shoot process (booking crew, petty cash accounting, arranging pickups and drop offs for equipment needs and meal prep)

August 2016 – Present New York Giants Secaucus, NJ

New York Giants Sports Analyst:

Responsible for creating real time statistic reports to be used as official documentation and reporting for each game played

Compare and contrast all previously created statistic reports to make NFL team and players stat profiles.

Work hand in hand with owners, advisors and coaches to improve reporting and charting procedures

Assisted television production to be sure they had proper reports and charting to be used for real time announcements.

May 2017 – April 2018 Insight Global Stamford, CT

Account Manager/Recruiter:

Present staffing services as a resource to managers at hiring positions.

Build and managed relationship with Fortune 500 clients on-site at their offices and social events.

Expanded client base through networking with new managers in the Westchester County.

Relationship and partnership development through entertaining clients at lunches, dinners, sporting events, concerts ect.

Provide excellent problem solving and customer service.

1383 Baldwin Road Yorktown, NY 10598 914-***-****

Tyler Fahey

Professional Experience

February 2006 – April 2017 Brianni Contruction West Chester, NY

Project Manager

Responsible for hiring employees of all fields of work for each project (i.e. electrical, framing, plumbing, sheetrock, etc.) as well as managing timesheets for payroll.

Create all job schedules of values to be sure all jobs remain on budget and on time.

Responsible for material purchasing as well as building better business relationships for negotiating materials and labor to save funding on projects for my clients.

Oversee company spending and budgeting as well as forecasting future job spending and budgeting.

Create marketing campaigns and material as well as manage social media marketing.

Bidding on potential projects by coordinating all quotes from all necessary departments to be included in the final submitted bid to the client.

Visit all job sites daily to be sure all work is being completed timely and all employees and materials are accounting for; be sure all material deliveries are on schedule.

Keep track of project progress to be used for payment schedules and billing.

Provide quotes and estimates for existing homes and offices looking for remodeling.



Dean’s List (Fall 2014)

American East Commissioner’s Honor Roll (2012-2015)

UAlbany Men’s Lacrosse - 3x America East Champions (2013, 2014, 2015), 4x Division 1 NCAA Tournament Participant, 2x NCAA Tournament Quarterfinalists (2014, 2015)

Student Athlete Advisory Committee Member


University at Albany, Albany, NY (Fall 2011-Spring 2016)

B.A. 2016, Major in Communication, Minor in Sociology

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