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Customer Service Administrative Assistant

Location:
Stamford, CT
Posted:
February 11, 2019

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Resume:

L C

** ****** ******, ********, ** ***** 203-***-**** ac8gb1@r.postjobfree.com

Recent highly motivated, College graduate looking to transition into the business field. I have future aspirations of obtaining an MBA from an accredited university to better my future. I have ten plus years of work experience in different fields of work but all primarily focused on exceptional customer service. I am flexible, ambitious, hard working, reliable and well organized. I'm tech savvy and up to date with the modern technology. Im open minded, always willing to learn, outgoing and enjoy being around others. I'm a sports minded individual who has spent most of my life participated in many different sports. I have also volunteered coaching baseball and basketball to elementary and middle school kids. All which has helped improved my leadership skills so not only am i a team player but can also lead and coach others. Proficient with Microsoft word, excel and

powerpoint.

Bilingual in English and spanish.

In-depth knowledge of social media marketing

platforms

Scheduling appointments and training employees

Assistant/Caddy, 04/2012 to Current

Woodway Country Club – Darien, CT

Provides the highest level of service to Club members and guests. Assists Director of Outside Service in managing the tee sheet and starting duties providing a smooth transition from the practice tee, to putting green, to the first tee Professionally Assists with training, supervising

Responsible for accurate record keeping of all daily play, caddie assignments, pace of play Works collaboratively with professional teaching staff keeping informed of daily lesson activity, cancellations, and requests

Assists with tournaments as directed

Observes all Club safety practices and protocols.

Directs caddie allocations on first-in, first-out system unless specifically requested otherwise by a member Parking Coordinator, 11/2015 to 04/2016

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Standard Parking – Columbus, OH

Event planning and directing traffic and parking for sporting events and concerts at Nationwide arena Event planning and directing traffic and parking for Ohio State Football Games Merchandiser, 11/2012 to 05/2013

Total Wine & More – Norwalk, CT

Provide customer service to each customer, help guided each customer to what they were looking for. Made sure the store was well stocked and freight is processed efficiently. Front Desk, 09/2011 to 05/2012

Norwalk Community College Wellness Center – Norwalk, CT Front desk check in at wellness center/gym.

supervised and made sure all gym equipment were being used properly and safely. Replaced gym weights in proper racks

Answered all incoming phone calls

Independent Distributor, 11/2011 to 04/2012

YOR Health – Stamford, CT

In charge of sales and distribution of health and fitness products. Door to Door Sales, Sale presentations, scheduled meetings with clients. Bookkeeping/Cashier/Stocks, 08/2008 to 04/2011

Porricellis Food Market – Old Greenwich, CT

Train newly hired cashiers on accounting procedures and company policies Oversee cash transactions, cash reconciliations, account payments, account receivables and other accounting duties according to company policies

Welcome customers, provide assistance and respond to their concerns Oversee cash transactions, cash reconciliations, account payments, account receivables and other accounting duties according to company policies

Supervise checkout stations on regular basis

Administrative Assistant/Medical Biller, 03/2008 to 08/2008 NyConn Orthepedics – Stamford, CT

Assist the front desk personnel by answering phones and making appointment. Admitting and discharging patients, collecting co-payments and account balances Write prescriptions for physician for physical therapy, procedures, and medications Order supplies for exam and stock rooms

Entered daily charges for 6 physicians

Schedule injections for pain management

Pre-cert procedures

Fill out disability forms for patients

Pull charts for the following day patients

Copying and Scanning

Bachelor of Science: Human Development Sciences, 2017 The Ohio State University - Columbus, OH

Member of the Ohio State ski club.

Volunteered to referee during basketball and Flag Football intramural games. Associate of Arts: Exercise Science

Norwalk Community College - Norwalk, CT

Member of the Exercise Science club

volunteer in schools wellness center once a month and gave students heart rates, blood pressures and BMI's. Volunteered determining a students resting heart rates using a stethoscope. Volunteered etermining a students blood pressure using the auscultatory method for listening Korotkoff sounds

Volunteered determining a students Body Mass Index by using the US navy method E



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