Carrien Lynn Dickerson

*** ***** ***** • Sterling, VA 20164 • 703-***-**** • ac8g7h@r.postjobfree.com QUALIFICATION SUMMARY

• Twenty-five years of experience in administrative support offering broad-based capabilities and services with integrity, especially involving sensitive and confidential information.

• Self-starter with ability to work independently, as well as part of a team, while managing multiple executive-level tasks with attention to detail.

• Excellent communication and interpersonal skills, demonstrating tact and diplomacy to effectively interact with professionals at all levels including executive management, clients and co-workers.

• Exceptional organizational skills with history of producing accurate and timely reports, able to balance competing needs with frequent interruptions, changing priorities and short deadlines. SKILLS SUMMARY

• Personnel and project management • Customer service • Microsoft Office 365

• Bookkeeping- Quickbooks • Facility management Word, Excel, PowerPoint

• Report preparation and proofing • Event Coordination Outlook and Google PROFESSIONAL EXPERIENCE

IES Communication-Construction 4/18- Present

Project Administer Assistant

Provides administrative support to 3 Project Managers and crew of 40+ employees. Monitor, record and report project work-related quality and safety issues to assigned supervisor. Conduct audits to ensure vendor/subcontractor compliance. Review invoices for accuracy and assist preparation for payment, Perform reporting audits for accuracy and overall delivery safety reports, QA, labor forecasts. Review project site expenses. Manage calendars, schedule meetings and arrange travel itineraries, management of daily office activities. Assist the program accounting department, on multiple project sites, by spot checking labor, material, other expenses and subcontractor costs that roll up into monthly program reports. Act as the project administrator for interface with customer representatives. Prepare & maintain daily reports for purchasing manager. Verify purchase orders for accuracy. Support document control, spot check and maintain accuracy and delivery to our customer. Schedule and help manage weekly and monthly meetings. Open and sort incoming mail.

National Cooperative Bank, N.A. (NCB) 1/16-3/18

Construction Administrator

Provided administrative support to the Construction Team, Special Assets Team, and Members Service Department. Construction Team: Provided customer services, maintained loans pipeline for the construction team. Serviced lines of credit, revolving line of credit and owner-occupied, real estate loans, furniture, fixtures equipment, leasehold improvements, refinancing, expansion, working capital and condo association and ground-up. Created and maintained construction filing systems, reviewed all loan documents, AIA documents, contracts, filed reports, meeting minutes, lien release, blueprints, change orders and backup documentation related to draw requests for approval. Coordinated with the Servicing Department for completion of the draw funding process. Special Assets team: Assist with loan collection, collateral collection, watch list memos, quarterly and board meeting reports. Managed incoming invoices for weekly payment, troubleshoot issues with vendors regarding late or disputed payments. Palmer Staffing –Lafarge 6/15- 1/16

Executive Administrative Assistant

Provided administrative support to the Vice President of Risk & Insurance and the Director of Risk Management by maintaining calendars & scheduling meetings. Coordinate all travel arrangements for both domestic & international travel, and accurately complete expense reports in a timely fashion. Provide administrative support to the Risk Management department as needed by assisting with expense reports, schedule meeting rooms, ensure video conferences are set up and running smoothly. Ensure proper management of worker’s compensation claims & auto liability reporting and maintain the department’s Insurance Data spreadsheet. Prepare monthly departmental reports used in department wide meetings. Prepare and submit all accounts payables & receivables, including wire transmittals and check requests, while ensuring the necessary documentation is completed and filed for proper records management. Created and maintained a departmental budget tracking & payment summary system by utilizing Microsoft Excel. Assisted in resolving IT issues within the department by acting as the point of contact to the IT department.

eTitle Agency 6/09- 4/15

Settlement Coordinator

Coordinated several types of real estate settlements to include: retail settlements, short sales, and real estate owned properties including Fannie Mae settlements. Provided impeccable customer service to parties at all times. Prepared documentation for execution by the seller. Provided the buyer’s closing representative with accurate settlement instructions and assisted with title curative when needed. Acted as primary liaison between the buyer’s closing representative, the seller and Mortgage Company to ensure all HUD and CD’s approvals were done in a timely fashion, as well as order title work, survey, property tax, HOA and payoff. Prepared title binder when needed. Prepared all documentation and coordinated with lenders, agents, buyers and sellers to ensure smooth settlements takes place.

Millennium Bank 10/06- 6/09

Executive Assistant

Provided exceptional administrative support and acted as the Chief of Staff to the Chief Credit Officer (CCO) and Chief Loan Officer

(CLO). Ensured proper portfolio management of commercial and residential loans, special asset and REO loans by reviewing each property’s file on an ongoing basis to maintain accurate records. Ensured properties maintained required insurances and made property tax payments. Prepared monthly board reports for both the CCO & CLO to use during board presentations. Managed commercial loan pipeline to ensure proper documentation was received, submitted loan packages through the underwriting and approval processes. Submitted proper documentation for loan modifications and renewals. Prepared expense reports for the CLO and CCO. Approved all timesheets submitted by staff in the commercial loan department. Coordinated travel arrangements for CLO and CCO and submitted accurate expense reports in a timely fashion. Coordinated and managed all corporate functions for the department, managed participation in Industry trade shows and coordinated all logistics for participation. Ordered all office equipment/supplies and ensured accounts payables were up to date. Maintained an accurate data base of clients and vendors for the department.

JMSP, Inc. 11/03-10/06

Office Manager/ Administrative Assistant

Managed the day to day administrative functions in the office and responsible for a smooth working environment in this real estate appraisal office. Provided customer service to banks, vendors, clients and property managers for pricing and scheduling. Additional essential duties included maintaining the appraiser’s workflow calendars, edited Appraisal Reports, Monthly Past Due reports, Quarterly Commission Reports, ordered office equipment/supplies, invoiced and managed Past Due accounts.

RTS of McLean 11/99-10/02

Pre-Processor

Provided exemplary customer service and acted as the primary interface between the brokers, lenders, agents and clients. Ordered surveys, title abstract, title curative, prepared title binder, requested payoffs, and HOA documentation. Prepared preliminary HUD- 1 for lenders and prepared settlement packages for the closing department. Council for Exceptional Children (CEC) 9/96-10/99

Member Service Representative

Provided customer service by processing catalog orders for necessary educational materials for members, made convention reservations and coordinated travel & hotel arrangements. Maintained the current policies and procedures for the Virginia Division and Regional area of the CEC. Managed office supplies and accurate vendor payments. International Study Tours 1/91-8/96

Office Manager/ Administrative Assistant

Working for the President and Vice President, maintained calendars and performed all administrative duties, managed travel arrangements for all international travel, conventions, meetings and corporate functions. Compiled monthly reports from travelers’ evaluation to overseas headquarters, handled accounts payable. Planned, developed, organized and managed materials for trade shows. Organized incoming and outgoing faxes, supplies, mail, and maintained an accurate and up to date filing system.

EDUCATION- High School of Fashion, New York NY

Certificates and Certificates License:

CPR/First Aid, AED and Notary Public

SOFTWARE PROFICIENCIES

Microsoft Office Suite, TSS, Landreth, Proforma/Soft Pro, Phoenix, Credit Quest, Active View, QuickBooks, Lotus Notes, Bluebeam Revu, EasyMark, Spectrum, Skype.