Bianca Lloyd

***-** ***** ******, ******, NY 929-***-**** ac8g1n@r.postjobfree.com

Objective

Head Cashier with over 7years of experience in providing excellent customer service, handling daily accounts and maintaining inventory. Aiming to use my knowledge and expertise to effectively fill the Assistant Manager or Store associate role in your establishment.

Education

BRAMSON ORT COLLEGE SEPT.2013- PRESENT

· Major: Medical Assistant

· Minor: Liberal Arts

BROOKLYN SCHOOL FOR MUSIC & THEATRE JUNE 2009 COMPLETED

· Major: Medical

· Minor: Music & Theatre

Skills & Abilities

MANAGEMENT

· Great leadership skills

· Work well with other on a team

· Ability to initiate/ manage cross-functional teams and multi-disciplinary projects

SALES

· Excellent communication skills

· Outstanding people skills

· Understanding the client is key

COMMUNICATION

· I have great communication skills with my many years of experience I am great at multi-tasking, prioritizing, organizing and have great personal skills. My years of experience has taught me how to interact with clients on a day to day basis with great problem solving abilities.

Experience

SALES SPECILAST HUDSON GROUP (JFK AIRPORT) MARCH 2016

· I am a sales specialist and sells Juicy Couture Products and Tumi Luggage as well. I deal with customers that are international and selling these merchandise is my key role on an everyday basis.

· I take the lead in resolving customer complaints and ensure customer satisfactions

· Inform and assist customers regarding technical and specialized merchandise as well

· Coordinate and lead sales associate

· Head Cashier

PSYCHOTHERAPY COUNSELING APRIL 2015-SEPT 2015

· Ran groups sessions with people undergoing therapy in a clinical setting

· Encouraged the client to talk about their feelings and behavior

· Therapy Aide Duties

· Evaluated therapy outcomes and written reports

· Booked Doctor Appointments for Clients

· Supervised and monitor each patient while they partake in their daily tasks

· Conducted group sessions in a training capacity for other professionals

· Kept abreast of developments in theory and research

Macys Department Store December 2012-Sept 2014

. Head cashier for Michael Kors Bags, Coach Handbags, Men’s Ralph Lauren Clothing, Calvin Klein, Donna Karen Clothing

. Opened and closed the registers, assisting in the training of six new cashiers, monitored cash limits and ensuring quality customer service always

. Operated POS cash register, handling over 100 transitions daily, counted all money in drawers to ensure the amount as accurate

. Developed reputation for prompt, efficient service with high level of accuracy, receiving top ratings during my duration at the store

. Maintained through knowledge of store merchandise and responsible for selling in store credit cards

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