Shelley A. Taroli

**** ***** *****, *** *

Colorado Springs, CO 80910

Cell: 931-***-****

ac8g0m@r.postjobfree.com

Career Focus

Self-motivated; dedicated to delivering outstanding customer service and satisfaction; attention to detail; and problem solving. Self-motivated, fast learner.

Skill Sets

• Problem Solving

• Strong organizational skills

• Proficient in Microsoft Office:

Windows, Excel & Word

• Excellent communication skills

• Customer service

• Handling payment & deposits

• Type/keyboard 60-70 words per

minute

• Product shipping & receiving

• Skilled in office machines

Employment Summary

Present – May 2017 Customer Service Representative, Conduent, Colorado Springs January 2016 – January 2017 Driver, Uber, Independent Contractor, Colorado Springs, CO August 2013 - April 2014 Legal Assistant, Attorney Andrew Phillips, Scranton, PA August 2008 - December 2012 Medical Transcriptionist, Independent Contractor, Clarksville, TN October 2000 – December 2001 Cashier/Credit & Collections/Office Clerk, Southern Catalog Sales, Daleville AL

July 1997 - January 1998 Customer Service Representative, Army & Air Force Exchange Store, West Point, NY

October 1996 - June 1997 Dispatcher/Customer Service, Direct Transit, Moosic, PA Volunteer

2004 – 2013 Point of Contact, Montgomery County Autism Society of Tennessee (AST) Education & Training

• 2012 Parent Advocacy Certificate: Vanderbilt Kennedy Center, Nashville TN

• 2007 Specialized Training of Military Parents (STOMP) Certificate, Exceptional Family Member Program (EFMP), Fort Campbell KY

• 2005 Medical Transcription Course, At Home Professions, Colorado Springs, CO

• 1993 Administrative Medical Assistant Certificate, Allied Medical Careers (1993), Scranton, PA

• 1990 High School Diploma, Central High School, Scranton, PA Accomplishments

Champion and advocate for my Autistic son, securing services for him in KY, NY, TN, PA, CO

Fort Campbell Volunteer of the Year Award for the EFMP Services 2007