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Sales Customer Service

Location:
New Haven, Connecticut, United States
Posted:
February 08, 2019

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Resume:

William Asprelli

Seasoned Hvac Professional

New Haven, CT 06512

ac8fig@r.postjobfree.com

203-***-****

• Extensive background in Sales,installation of of HVAC projects • Ability to troubleshoot and take

corrective action on projects. • Skilled in prevention maintenance activities, including job scheduling,

inventory control, and reading and interpreting blueprints and schematics; Specialized knowledge of

ductwork and HVAC systems design.

Ability to interact with a variety of various customers and find solutions based upon their needs.

Authorized to work in the US for any employer

Work Experience

Hvac comfort advisor

Tyler heating and air conditioning - Milford, CT

June 2017 to Present

Advise customers on the right products for their heating and cooling needs, while building customer

rapport. Giving different options for the customer so the company will gain a customer in whatever

product they choose. Help office staff in any way possible with Hvac related products and installation

information . Try to make the most profit for the company with sales by being honest, Upfront and

knowledgeable. Try to keep updated on products and pricing .

Comfort Consultant

Thomaston Comfort Control - Thomaston, CT

September 2015 to September 2016

Responsibilities

Take over sales process and procedures to build up clientele and customer relationships.

Heating and air conditioning sales,advise customers of the best equipment for the situation depending

on the scope of the job.help customers get financing on certain projects.

Job coordination,scheduling,sales of generators, oil tanks,oil to gas conversions,furnaces,boilers, air

conditioning,ductless air conditioning, ductwork,humidifiers,air cleaners,registers .

Project management - scheduling, job coordination, liaison between company and builder(s)

Accomplishments

Built great rapport with customers.

Met or exceeded monthly or quarterly and yearly goals.Great customer service feedback,Responded to

emergencies in a timely fashion.Worked efficiently with the sales team and installation team.

helped others succeed and gave guidance and help where I could.

Skills Used

communication, negotiation, proposal writing and presentation.

practicality,timeliness,knowledgeable,financial,interaction.

Sales Professional

Preferrred Energy Group - Vernon Rockville, CT

May 2015 to September 2015

Responsibilities

Take over sales process and procedures to build up clientele and customer relationships.

Accomplishments

Various

Skills Used

Negotiating, Proposals,great customer relations.

Hvac sales

Aiello home services - Windsor, CT

November 2014 to May 2015

Responsibilities

Sales of various different Heating and air conditioning equipment and systems.

Accomplishments

Built great rapport with customers

Skills Used

communication, negotiation, proposal writing and presentation.

hvac comfort advisor (sales)

petro oil - Yaphank, NY

April 2013 to October 2014

Responsibilities

Heating and air conditioning sales,advise customers of the best equipment for the situation depending

on the scope of the job.help customers get financing on certain projects.

Job coordination,scheduling,sales of generators, oil tanks,oil to gas conversions,furnaces,boilers, air

conditioning,ductless air conditioning, ductwork,humidifiers,air cleaners,registers .

Accomplishments

Met or exceeded monthly or quarterly and yearly goals.Great customer service feedback,Responded to

emergencies in a timely fashion.Worked efficiently with the sales team and installation team.

helped others succeed and gave guidance and help where i could.

Skills Used

negotiation,practicality,timeliness,knowledgeable,financial,interaction.

Owner

BSI Sheet metal - Hamden, CT

June 2004 to March 2013

Subcontractor and/or main contractor on HVAC projects

Negotiation, proposal development, pricing and estimating, business development

Sheet metal fabrication

Installation of humidifiers, air cleaners, furnaces (gas and oil), air handlers, coils, condensers

Diagnose and correct problems accurately and promptly.

Interact with contractors, equipment vendors, and maintenance contractors

Lead Foreman

Home Comfort Sheet Metal - North Haven, CT

September 2001 to June 2004

Project management - scheduling, job coordination, liaison between company and builder(s)

Installation and fabrication for commercial and residential systems, including exhaust and fresh-air

duct

Lead Installer

Atlas Trillo - San Jose, CA

July 2000 to August 2001

Crew supervisor for operations, maintenance and installation work

Installation of systems in both commercial and residential markets

Start-ups wiring, troubleshooting

Installer

Home Comfort Sheet Metal - North Haven, CT

June 1984 to June 2000

Installation and fabrication for commercial and residential systems, including exhaust and fresh-air

duct

Sm-2 sheet metal license

Education

ESCO Institute

2001

Platt Technical School - Milford, CT

1988 to 1990

Certificate in Biomedical Engineering

Gateway Technical School - North Haven, CT

August 1989 to September 1989

East Haven High School - East Haven, CT

1983

Skills

Organized,Dependable,Trustworthy,Competent,Analytical,Knowledgeable.Sheet Metal

layout,Design,Installation,And sercvice procedures.Blueprint reading, WiringDiagrams,Basic Service

procedures (10+ years), slaes,Customer service,Negotiation, Design,Problem solving (10+ years), EPA,

Air Conditioning, Commercial Hvac, Heating

Certifications/Licenses

EPA Universal

January 2026

Additional Information

I am a Team Player and always try to be my best. Do the right thing even if no ones looking.



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