Shristi Shrestha

Chantilly, Virginia

Email: ac8fc7@r.postjobfree.com

Phone: 703-***-****

CAREER OBJECTIVE:

Seeking a position as a Quality Assurance / Software Tester in the competitive information technology industry to utilize my abilities in the verification, validation, and delivery of large-scale enterprise technologies and complex systems.

PROFESSIONAL SUMMARY:

Expertise in all Phases of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)

Experience with creating and developing Requirements Traceability Matrix, Test plan, Test cases, Test steps and Test report.

Knowledgeable in Black Box, Functional, Integration, Regression, System and User Acceptance Testing

Excellent understanding of Software Quality Assurance Techniques in all dimensions of Functionality, Usability & Reliability

Proficient in Software development methologies such as waterfall and agile

Sound knowledge of Scrum framework including Sprint planning, review and daily standups

COMPUTER SKILLS:

Methodologies

SDLC, STLC, Agile, Waterfall

Defect Tracking Tools

Jira, Bugzilla

Software

Microsoft Word, Excel, Powerpoint, QuickBooks

Operating Systems

Windows 10, 8, 7, XP, Mac

PROFESSIONAL EXPERIENCE:

Dental Group at Reston Station

IT Support/Practice Coordinator

May 2018 - Present

IT Support/Helpdesk for the facility which includes troubleshooting and fixing IT software/hardware issues

Responsible for testing and verifying software installations/upgrades

Document IT procedures for team members to follow

Train team members on new software technologies

Liaison between the facility and the IT contractor (PSI)

Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations

Prepare charts for upcoming appointments and process medical records requests in an efficient manner

Perform patient check-in/check-out procedures, to include entering demographic/insurance information, collecting any outstanding copays/balances

Attend social and marketing events through Greater Reston Chamber of Commerce

Fusion Dental

Surgical Assistant

Feb 2015 – April 27, 2018

Knowledge of treatment plans and procedures in medical terms

Inventory and ordering medical supplies for the whole department

Provided support to the surgeon before, during and after a surgery in a wide variety of procedures and emergency procedures as well

Performed all tasks necessary to ensure safety to the patient's health and success of the surgery

Ability to work with accuracy and precision under minimum supervision

Reviewed and analyzed reports related to patient health and dental histories

Sound knowledge of medical terminologies, health conditions, treatments, surgical instruments etc.

Provided preliminary consultation to patients and their family members

EDUCATIONAL QUALIFICATION:

Strayer University GPA 4.0

Bachelor’s degree in Business Administration Graduated in Dec 2013

PROFESSIONAL REFERENCES:

Professional references are available upon request.

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