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Project Manager/Technical Writer

Location:
Maricopa, Arizona, 85138, United States
Posted:
February 06, 2019

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Resume:

BARBARA VAN HOUTTE

***** * ************* **. ********, AZ · 402-***-****

Experienced Project Manager with strong leadership and organizational skills. Seeking position managing your office organizing operations and improving efficiencies in processes that drive revenue and reduce costs. EXPERIENCE

SEPTEMBER 2006 TO DECEMBER 2018

PROJECT MANAGER, SDI/QLYTIX

• Remotely managed global staff developing technical user documentation and training modules for Hewlett Packard Enterprise.

• Reviewed and edited software development specifications for product line related to wireless telephony.

• Estimated project impacts by assessing requirement specifications, the skill level of the writer and impacts to documentation sets.

• Provided estimates of release deliverables to management.

• Worked with global engineers, developers, and testers to ensure documentation and training modules were detailed and accurate.

• Maintained a documentation suite with over 200 manuals.

• Ensured release documentation and training modules were published, delivered on time and within budget.

• Met with management weekly to report on progress of release deliverables.

• Provided customer support on all documentation/training module related requests and questions.

• Facilitated all formal inspections for requirements, design documents, test documents, and publication documents and maintained online inspection tool database.

• Managed change controls to system requirements.

• Updated and managed project tasks in JIRA.

• Updated and maintained documentation issues logged in Application Lifecycle Mangement (ALM) and GenWeb interfaces.

• Prepared monthly invoice ensuring timely and accurate pricing.

• Prepared information for the TL9000 audits.

• Prepared and delivered employee evaluations.

NOVEMBER 1996 – AUGUST 2006

TECHNICAL WRITER/PROJECT MANAGER, PANORAMA, INC

• Managed staff developing technical documentation and training modules for Hewlett Packard.

• Managed release deliverables meeting all deadlines and budget requirements.

• Reviewed and edited software development specifications for product lines related to wireless telephony.

• Created a Standards Manual detailing documentation formats, policies and procedures for all aspects of the technical writing position.

• Created user documentation for wireless telephony software using requirement definitions, design specifications and subject matter experts.

• Prepared monthly invoice ensuring timely and accurate pricing.

• Prepared and delivered employee evaluations.

2

SKILLS

• Extremely organized and focused on making

processes more efficient

• Strong attention to detail

• Exceptional team member

• Strong work ethic and highly motivated

• Expert in MS Office applications

• Acclimated to Agile methodology and JIRA

software



Contact this candidate