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Personal Assistant Customer Service

Location:
Venice, California, 90291, United States
Posted:
February 06, 2019

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Resume:

Lola Adeleke

*** * ****** *********

*****

747-***-****

ac8ejr@r.postjobfree.com

WORK EXPERIENCE

JENIFER JONES JEWELLERY

Assistant, October 2018

Help with assembling jewelry pieces

Assisting customers with picking out pieces

Generally, help to maintain efficient and well-organized environment

Daily set and sales

Providing great customer service

Assist in other duties as assigned

PODSHARE Los Angeles

Front desk Agent, Feb 2018 –present

Communicate with booking, housekeeping and maintenance departments to ensure prompt responses to guests needs

Makes reservations or appointments for guests who want to avail of local entertainments and services

Answer guests calls and record details of each conversation for future follow up

Follow set policies regarding cash handling

Accurately update other shifts regarding day to day issues

JOANNE MORARITY Los Angeles

Live in Personal assistant, Feb 2017 – Jan 2018

Read and replied to all the emails appropriately

Effectively managed very important telephone calls

Arranged for meetings and booked appointed with various people depending on urgency of the matter

Researched about different topics online and made presentations

Planned all the travel arrangements for my boss

KYLEMORE SERVICES GROUP, cork

Cashier, Aug 2011 – Sep 2016

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

Stock shelves, and mark prices on shelves and items.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Calculate total payments received during a time period, and reconcile this with total sales.

PINK HOSTELS, New York, NY

Receptionist, Jul 2010 – Aug 2011

Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

Transmit information or documents to customers, using computer, mail, or facsimile machine.

Hear and resolve complaints from customers or the public.

Receive payment and record receipts for services.

Overnight shift

EDUCATION

GMIT

Tourism and hospitality

ADDITIONAL SKILLS

Analytical thinking, planning

Strong verbal and personal communication skills

Accuracy and Attention to details

Organization and prioritization skills

Problem analysis, use of judgment and ability to solve problems efficiently.



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