Cynthia L. Edwards

*** ***** ******, ******, ** *8446 810-***-**** 810-***-**** ac8ege@r.postjobfree.com

Highlight of Qualifications

Three years of previous experience working in an office setting

Knowledge of payroll and invoicing utilizing QuickBooks

Solid computer skills with experience using Microsoft Excel, Word, PowerPoint, and Outlook

Experience operating a multi-line telephone with proper telephone etiquette

Hands-on experience in data entry management and correspondence with the ability to type 30 wpm

Organizational and planning skills used in scheduling activities and completing multiple tasks on time

Demonstrated ability to deal effectively with phone and email inquiries

Strong attention to detail with the ability to process detailed information quickly and efficiently

Skilled at interacting with customers of all socioeconomic backgrounds

Resourceful team player who excels at building trusting relationships with customers and colleagues

Highly motivated self-starter who takes initiative with minimal supervision

Employment History

Comprehensive Medical Group, PC, Flint, Michigan August 2018 to October 2018

Front Office Assistant: Greeted patients and visitors in a welcoming manner and answered and referred inquiries; checked in patients, collected co-pays, verified insurance, and gathered patient demographics; answered multi-line phones and reviewed and routed messages to appropriate staff and physicians taking messages when necessary; conducted insurance verifications, posted payments, and processed payments; ensured that documents were up to date, organized, and filed correctly; and promptly managed waiting room cleanliness.

Torzewski County Park, Lapeer, Michigan June 2017 to August 2017

Cashier: Welcomed guests who approached the concession stand and provided customer assistance; received orders for food and beverages and prepared food items; operated a cash register to complete cash and credit transactions; and performed clean-up duties after each shift and ensured concession stand was sanitized.

Stamatin Internal Medicine, P.C., Rochester Hills, Michigan April 2007 to January 2008

Oakland County Arthritis Center, Bingham Farms, Michigan September 2006 to April 2007

Meadowbrook Internists, Rochester Hills, Michigan June 2006 to August 2006

Medical Assistant: Set up patient’s charts, tracked payments, and completed billing; measured and recorded vital signs and prepared patients for Physician and specialty exam; performed various medical testing to include phlebotomy, EKG’s, and UA’s, Hgb A1C, Lipid Profiles, glucose monitors, INR’s, sed rates, etc.; and inventoried lab and office supplies and ordered supplies as necessary.

Raceway Computers, Utica, Michigan January 1992 to January 1994

Receptionist: Greeted, assisted, and directed guests; answered all incoming calls and handled caller’s inquiries; provided office support services to ensure efficiency; maintained a sufficient record of office supplies; typed and distributed correspondence; and maintained the common filing system and filed all documents; and provided administrative services to the office manager.

Education

Central Michigan University Mt. Pleasant, Michigan

Certified Medical Administrative Medical Assistant Specialist

Mott Community College Lapeer, Michigan

Received Certificate of Completion in Microsoft Excel and QuickBooks

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