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Human Resources Manager

Atlanta, Georgia, United States
February 05, 2019

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**** **** ******* ***** **

Atlanta, GA 30324

281-***-**** /

Human Resources Director / HR Manager

Offering over 20 years of HR management experience and background of repeated success implementing best practices and building successful HR departments from the ground up. Accomplished in transforming disorganized HR organizations into cost-efficient strategic entities and valued partners in attaining top-priority business goals.

A proactive business partner to senior management; self-starter; highly skilled in communications, mentoring, and integrating diverse teams around a common cause. Strong cross-industry background and experience supporting small to mid-size, diverse workforces from 25 to 1,000+ employees in multiple locations, union/non-union settings, and front-line to senior management support. Key contributor on executive teams, participating in organizational development, corporate strategic planning, growth initiatives or reduction of workforce planning. Excellent team leader, coach, and supervisor, skilled at motivating HR staff to perform at peak levels.

Areas Of Expertise:

● Change Management & Reengineering ● Succession Planning & Development ● Strategic HR Planning

● HRIS Technology Application Management ● Workers Compensation & Risk Management ● Benefit Program Planning

● Compensation Programs ● Payroll Administration Field & Corporate Office Collaboration ● Diversity & Inclusion

● High Performing Talent Acquisition ● Regulatory Compliance-OSHA, DOT, JCAHO, State & Safety Commissions

● Attendance, Disability & Leave Management ● Employee & Labor Relations ● Merger & Acquisition Restructuring

● Expatriate & VISA Administration ● Start-up Organizational Development ● Succession Planning & Development

● Total Rewards, Bonus & Recognition Programs ● Union & Vendor Contract Negotiations ● Performance Management

A Few Accomplishments:

Transformed previously disorganized, underperforming HR departments into well-functioning, cost efficient, highly utilized areas as evidenced by 50% improvement in-service scores over prior years’ employee survey data.

Reduced recruitment agency fees by $150,000 annually through redesigning recruitment strategies to in-house function.

Saved $100,000 annually by creating company policies, managing leaves, and implementing timeclock systems.

Reduced Workers Compensation costs by 40% prior year through training, performance discipline, and safety measures.

Reduced employee turnover by 25% through implementation of new compensation program and bonus structure.

Saved average of $25,000 annually as result of redesigning and negotiating benefits program to realign with market.

Recouped over $20,000 annually in benefit contribution overpayments by conducting an array of benefit and compensation audits that identified and corrected discrepancies.

Planned and executed 33-70% reduction in workforce due to mergers, acquisitions, and closures.

Implemented, integrated, and maximized usage of new HRIS System; brought project in under budget and dramatically improved efficiency of HR functions.

Professional Experience:

All People Hospice and Healthcare Inc. – Odessa, Texas

Human Resources Director 02/2018 to 10/2018

Non-Profit Christian based Hospice and Healthcare company in the west Texas area; 15+ employees.

Launched and grew non-profit start-up. Reported to the Board of Directors, built and managed HR operations. Implemented HRIS systems; managed full-cycle recruitment, college intern and volunteer programs; created, administered and managed budget. (Closed due to lack of funding)

Ace Completions Enhancement Services – Odessa, Texas

Human Resources Manager 01/2016 to 02/2018

Manufacturer and Distributor of Chemicals for the Oilfield; 300 employees; 4 HR personnel.

Hired to create successful and resourceful HR service unit from the ground up for this chemical manufacturing company with five locations in Texas & Oklahoma area.

Directed activities of entire HR department, managing $1 million departmental budget, managed full-cycle recruitment and payroll system, created and administered compensation, bonus, and benefit programs. Tracked and reported metrics, identifying trends and establishing recruiting goals to meet business needs.

D. Hagger – page 2. of 3.

Nabors Industries - USA – Odessa, Texas

District Human Resources Supervisor-West Texas 08/2014 to 07/2015

Largest USA land-based drilling rig fleet, equipment manufacturing, directional drilling operations, instrumentation & optimization software services company; 15,000 employees; $2.6 billion; supervised 4 HR personnel.

Responsible for administering the overall human resources functions for the largest region-40+ rigs. Field operations support in payroll, recruitment, training & development, safety, employee relations, managed HRIS system. (Layoff)

Weatherford International – Midland, Texas

Senior Human Resources Generalist III 01/2013 to 11/2013

Largest multinational oil and natural gas products and services for drilling, evaluation, completion, production and intervention of oil and gas wells; 30,000 employees; $9.4 billion

Served as the HR business partner to Field Operations of the Sales, Fracturing, Artificial Lift, Surface Logging Services, Drilling Services, Pressure Pumping, and Coil Tubing unit locations. Full-cycle recruitment, complaint resolution, payroll.

Behavioral Centers of America (BCA Permian Basin) – Midland, Texas

Director of Human Resources 09/2012 to 12/2012

In/out-patient 60-bed psychiatric facility; acquired by Allegiance Health Center; 250+ employees

Responsible for the direction and coordination of all human resources activities, such as full-cycle recruitment, orientations, compensation, employee relations, benefits, training, risk management, safety, and employee services for the hospital. (Layoff)

True Care Health Solutions – Union City (Atlanta), Georgia (HQ)

Human Resources Consultant 11/2007 to 08/2012

Provider of health and medical services for clients Georgia, New Jersey, and New York; 20+ employees.

Hired to create a successful and resourceful HR service unit from the ground up. As Head of the HR Department designed and delivered creative HR solutions that assist in sustaining a positive working environment to foster a culture of employee engagement, continuous learning, high performance and retention. (Contract ended)

Halliburton - Kellogg, Brown & Root (KBR) - Dubai, United Arab Emirates

HR Manager & In-County Training Manager 09/2004 to 10/2007

American engineering, procurement, construction company; $4 billion/$216 million contract; 14,000 employees

Provided human resources management support to LOGCAP project management and assigned represented personnel in Dubai UAE, Iraq, Kuwait, and Africa. Managed multiple sites to include advising managers, supervisors and employees on all HR functions of payroll administration, conflict/compliant resolution, investigations, discipline and terminations. (Contract ended)

Ivy Tech Community College (East Central Region) – Muncie, Indiana

Executive Director of Human Resources 08/2001 to 08/2004

State’s largest community college system with 40 locations throughout Indiana.

Reported to the Campus Chancellor and CHRO assisted with the design, implementation, and management of compensation and job classification programs that attract and retain faculty, staff, and student workers. Established and managed HR programs that ensured excellent services delivery that met the needs of the campus.

Community Howard Regional Health - Kokomo, Indiana

Interim Vice President of Human Resources 01/2001 to 07/2001

A two-hospital, three campus medical and surgical healthcare in/out-patient center; 168 beds hospital.

Served temporarily as the HR business partner, providing strategic HR support and direction to the operational leadership. Provided a positive work environment by improving performance, progressive organizational change, continuous professional growth/development, full-cycle recruitment, and open communication during a period of 401K controversy. (Contract ended)

New Venture Gear (General Motors & DaimlerChrysler Manufacturing Plant) - Muncie, Indiana

Labor Relations Supervisor 10/98 to 12/2000

Joint automakers venture – automobile and light truck transmission company; 1,200+ employees; plant closed-market crash.

Provided HR direction, consultation, advice and support to operational managers and supervisors regarding performance management, labor relations, compensation administration, policy administration, benefits administration, and union contract interpretation. Managed and conducted grievance hearing, memorandums of agreements and settlements. (Plant closed)

D. Hagger – page 3. of 3.

Director of Human Resources & Administration – MercoSavory, Inc., Lakewood, NJ. 07/95 to 09/98

Manufacturer and sales of foodservice equipment; acquired by Welbilt Corporation in Indiana; $1.3 billion business.

Partnered with the President, Corporate VP HR, and the plant leadership teams to develop and execute the HR strategies and activities that fostered growth, innovation, and organizational effectiveness. Analyzed priorities and translated them into an HR agenda and goals that supported the business. Acted as the negotiations co-chair for the plant negotiating team.

(Layoff-Plant closed)

Manager, Compensation/Benefits/HRIS – Shoreline Behavioral Health, Toms River, NJ. (laid-off-merger) 10/90 to 06/95

A Freestanding 100-bed acute care Mental Health Psychiatric and Substance abuse treatment facility; acquired by Barnabas Health System. (Layoff)

Implemented Abra 2000, Halogen/Performance Plus, E-Time, NetLearning, PeopleSoft and Technomedia. Created process and structure to deliver HR metrics and information to the leaders. Managed the administration of health plans, 403b, FMLA, Disability, Engagement-based compensation program, unemployment and managed Workers Compensation.

Education & Affiliations:

MBA (Business Administration/Management) - University of Phoenix, Phoenix, Arizona.

BA (Labor/HR Management) - Rutgers University, New Brunswick, New Jersey.

CEBS (Certified Employee Benefits Specialist) Certification - in progress.


PayFocus, Oracle Taleo, SAP Products, PeopleSoft HRIS, Windows; MS Office Suite (Word, Outlook, Excel, PowerPoint, Access); Healthcare Management Systems (HMS), ABRA, Lawson HRIS; Oracle HRIS, Optimum Solutions HRIS; Meditech; ADP payroll systems; Kronos, Digital Imagining, Harvard Graphics, Diversity Programs, Lotus Notes/Lotus 123, Web Site Development, etc..

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