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Manager Customer Service

Location:
Tucson, AZ
Posted:
February 05, 2019

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Resume:

John Mattern

ac8ecy@r.postjobfree.com

Cell# 520-***-****

**** *. ******* **. ******, AZ. 85742

Objective:

To acquire a position in food service and expand knowledge of culinary techniques

Skills:

Experience in food handling and sanitation

ServSafe certified

Knowledge of cleaning and operating equipment including: deep fryers, pizza ovens, deli slicers, steam tables, waffle irons, flat top grills, and broil grills.

Read, write, and speak English language fluently

Able to work with team members and individually with little to no supervision

Strong work-ethic

Military experience food distribution and proper storage on ship

Able to lift and move items more than 50 lbs.

Superb customer service and professionalism for staff.

Operator Driver’s license

Work Experience:

Cheesecake Factory 60 W Wetmore Rd. Dec. 2018-present

Supervisor: Eddie Garcia 520-***-****

Title: Line Cook

Duties and Responsibilities: Prep items for work station including cutting/chopping vegetables and fruits, build sandwiches, mix variety of salads, make pizzas and appetizers such as nachos and dips at a very demanding high volume pace in accordance to establishment recipe. Clean work station coolers and shelves checking labels and dates accordingly each shift.

Boston’s Gourmet Pizza and Sports Bar 5825 W Arizona Pavilions Mar. 2017-Dec. 2018

Supervisor: Alexis Cox 520-***-****

Title: Line/Prep Cook

Duties and Responsibilities: Build gourmet pizzas, prep make lines daily, keep and store food within food safety regulations, grill burgers and chicken breasts, fry foods in fryers, plate appetizers/salads and entrées, kitchen cleaning duties

Big Sal’s 828 N 27th St. Lincoln, NE 68503 Oct. 2015-Dec. 2016

Supervisor: Steve DiSalvo 402-***-****

Title: Line Cook/Kitchen Manager

Duties and Responsibilities: Cook customer order in timely manner, prep food items for daily and weekly specials, conduct food inventory, and kitchen cleaning duties.

Casey’s General Store 310 Hwy 34 Eagle, NE. 68347 Jan. 2015-Nov. 2015

Supervisor: Donna Miester 402-***-****

Title: Food Service Representative

Duties and Responsibilities: Make pizza orders for customers, prep food items for next shift, kitchen cleaning duties, and restocking cooler displays.

Wendy’s 6835 N 27th St. Lincoln NE 68521 Nov. 2013-Dec. 2014

Supervisor Brendan Davis 402-***-****

Title: Crew Member/Shift Leader

Duties and Responsibilities: Sandwich maker, kitchen cleaning duties, brief team for shift expectations, train new crew members, count all cash drawers and deliver bank deposits.

Unrelated Work Experience:

ST. Aerospace 9800 John Saunders Rd. San Antonio, TX, 78216 Nov. 2010-Oct. 2013

Supervisor: Clyde Johnson APG Lead Mechanic 210-***-****

Title: APG Mechanic

Duties and Responsibilities: Removed and installed interior and exterior panels/cowlings for structural inspection, overhaul aircraft components and flight control surfaces, tow crew safety spotter, operational systems checks, and serviced flight control components and engines for the following aircrafts: Airbus AC-300, MD-11 Boeing-757, and DC-10.

USMC HMLA-267 MAG-39 3rd MAW Camp Pendleton, CA 92055 Jan. 2005-May 2010

Supervisors: Warren Phipps and Christopher Exley 760-***-****

Title: Airframe/Hydraulic Mechanic Collateral Duty Inspector

Duties and Responsibilities: Basic structural repair and fabrication for aircraft maintenance, overhaul of hydraulic system components and plumbing, hydraulic samples of all active aircrafts, tow crew driver/spotter, operational check of all hydraulic and flight control systems for AH-1W and UH-1N helicopters, daily inspection of all shop equipment and tools, train new Marines.

Education:

John Marshall High School Aug. 2000-May 2004 8000 Lobo Ln. San Antonio, TX. 78240 Graduated with diploma

University of Phoenix Sept. 2010-Oct. 2013

8200 IH-10 West Suite 1000, San Antonio, TX. 78230 Area of study: Administrative Services

Military Experience:

United States Marine Corps Ending Pay Grade: E-5 Sergeant

Attended Naval Air Station Pensacola, Florida from Apr. 2005-Oct. 2005 where we learned the basic structural repair and organizational operational hydraulic systems check.

Attended CNATT MARUNIT in Camp Pendleton, California from Oct. 2005- Dec. 2005 where we were assigned for training to conduct maintenance for AH-1W and UH-1N helicopters.

Advanced Composite Repair week course where we learned to properly conduct maintenance and repair on composite materials including fiber glass, carbon fiber, and honey comb panels.

Awards:

Employee of the Month at Wendy’s Sept. 2014

Certificate of Accommodation Dec. 2009

Marine Corps Good Conduct Medal Aug. 2008

Operation Enduring Freedom Medal Jul. 2007

References:

Victor Garibay Kitchen Manager 520-***-****

Donna Miester General Manager 402-***-****

Arif Walters Chef/Kitchen Manager 402-***-****



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