CHRISTOPHER DUNCAN

**** ********** **** ***** ******, Maryland 20723 Apt. 404

Cell: 240-***-****

ac8ebe@r.postjobfree.com

Objective: To obtain a challenging, growth-oriented position in a thriving industry that values and rewards results. A company where I can utilize and expand my education and hands-on experience to strengthen the facility’s operations.

Employment History:

Severna Park-Genesis (Genesis Healthcare)

Assistant Business Office Manager 11/2017-present

• Assist with coordinating and processing ancillaries, census, interim and private advance billing, month end billing and related activities, adjustments, private spend down UDA-s, admission files, refunds, and adjustments.

• Processes information according to predetermined deadlines.

• Assist with meeting residents and/or responsible parties to review financial obligations, collect private funds, and assist with other financial related paperwork, primarily at time of admission or upon payer change.

• Assist with processing and monitoring of all Resident Fund procedures.

• Assist with the accounts receivable collections of past due accounts, making collection calls, sending letters, direct deposit processing and documenting collection activity in collection module. Prepare for and attend AR reviews as requested.

• Assist as needed with Medical Assistance Application process and MA Pending UDAs.

• Assist in responding to SARSU biller questions and requests.

North Arundel Health and Rehabilitation Center (Sava Senior Care)

Business Office Coordinator 3/2017 to 11/2017

•Posts daily collections of cash receipts and deposits to appropriate accounts

•Generates timely and accurate billing of all payer classes

•Produces UB82 forms for all Medicare and contract Residents and Medicare demand billing

•Reconciles and balances account for month-end closing process

•Assist Resident, family members and other inquiries regarding Resident billings and payments

•Balances RFMS accounts, daily census, 1189's, petty cash, etc.

•Updates patient / resident files

•Completes Reconsideration for Medical Assistance Residents

•Enter all ancillary charges including Lab, Pharmacy, Xray, Specialty Beds and Oxygen

•Completes packets for RBD and Write offs

•Responsible for Private Collections for all copays, Resident Liability and private pay

•Completes deposits, withdrawals and check printing for RFMS clients

Patuxent Rivers Health and Rehabilitation Center (Sava Senior Care)

Accounts Receivable Coordinator 07/2016 to 3/2017

•Assists in monitoring billing and collection activities.

•Assures proper accounting procedures and controls are in place and followed.

•Ensures payments for billings are posted accurately and on a timely basis. May prepare daily deposits.

•Maintains accurate records to ensure an accurate and timely closing at month end.

•Performs other duties as assigned.

Receptionist 06/2016 to 3/2017

•Answers the telephone in a professional manner; directs calls to appropriate individuals, and/or takes messages

•May fax and photocopy information as needed

•Maintains current resident / patient and staff directories

•May accept job applications and forwards to appropriate departments

•Announces emergency codes and instructions over public address system as required

•Assists Residents, family members, and others with inquiries regarding Resident and facility information

Nurse Unit Secretary 1/2017 to 3/2017

•Checking in patients at the front desk

•Answering the phone and relaying important messages and information

•Scheduling patients for the proper appointments

•Compiling medical records and charts

•Operating computer software and office equipment such as fax, machine, copiers

•Transferring lab results to the appropriate clinician

•Maintaining supplies and appearance for the office

•Excellent organizational skills

License/ Certifications

•American Heart Association, First Aid/CPR/AED, Received 06/2017, Expiration 06/2019

Education

•Presently attending University of Maryland University College studying Business Administration – 5/17- present

•Prince Georges Community College Information technology – 2/2013-5/2017

•Ashworth College - Medical Office Assistant with Honors - 2/2014 - 11/2014

•GPA: 3.2 with a maximum 4

•Laurel High School - 8/2009- 5/2013 - High School Diploma 2013

References

Regina Bivens – Business Office Director/Supervisor – (443) 540- 4843

Linda M. Bailey- Activities Director - 410-***-****

Elizabeth Neal – Nursing home/Rehab Administrator – (443) 223- 3700

Additional skills: Knowledge in Microsoft word, works, excel, typing experience, Business Office Training completed in Houston, Texas, Accounting courses-18’

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