Cindi A. Yurkovich

ac8e6u@r.postjobfree.com Cell: 412-***-****

Respected builder and leader of project oriented teams; instill a shared, enthusiastic commitment to project and/or operations as a key driver of goal attainment. Lead by example and ensure the execution of all policies with innovative solutions, systems and process improvements increasing efficiency and team performance as well as improving the bottom line. Successful projects: facility build-outs, renovations, healthcare, research, operations and academic systems and/or processes.

Areas of Expertise

Cost Reduction Strategies

Dept/Facility Operations

Staff Models & Performance Management

SOP’s and Process Improvement Initiatives

Fiscal Management

Staff Recruitment & Retention

Professional Experience

Genesis Medical Associates 11/16 to Present

Practice Director

Responsible for overall operations of a large medical practice (13 providers and 38 employees) including the annual billing of $8M in

charges, expenses management against the $5.5M in revenue, developing and implementing processes and procedures, monitoring

quality, efficiency, productivity, training and supervision of staff, providing patients with an outstanding service experience and for

acting as liaison between staff, physicians and corporate.

Lifecare Hospitals of Pittsburgh 6/14 to 11/16

Director of Business Services & Purchasing

Campus-wide finance functions for Free Standing Psych Unit, LTAC and TCC operations models including signing authority,

accounting, accounts payable, payroll, business office, budgeting, financial analysis and internal financial reporting and purchasing.

Contributions:

•Process improvement for daily charge interfaces, cost out of patient referrals, determination of level of care; increasing revenue and decrease unnecessary costs.

•Process improvement for daily cash collection, copays and monthly deposits.

•Analyze key patient expense items for bottom line expense reduction; work with units on usage reports and PAR levels.

•Reduced staff modeling by 20% in business office and 15% in purchasing.

ProMed Xchange 7/12 to 4/14

Regional Practice Manager

Ensure practice optimization by providing expertise in the areas of financial reporting, analysis, budgeting, expense control, revenue enhancement, strategic planning, clinic administration, human resources and space management to increase efficiencies, profitability and visibility.

Contributions:

•Project management new medical practices; facility build-out, human capital, business models and five year business plan.

•Examined work flow processes and performed staffing analysis to ensure practices operating within MGMA guidelines.

•Work to convert newly acquired practices to standardized billing & dictation systems from legacy systems.

•Market analysis to determine future practice locations.

Ohio Valley General Hospital 10/11 to 7/12

Practice Administrator Satellite Operations

Manage health center practices providing feedback to Medical Director and President/CEO. Maximize efficiencies and level of quality of care by establishing program goals and key quality indicators, developing action plans and monitoring progress.

Contributions:

Identifying methods for continuous improvement, efficient front office operations and developing standardized processes and forms.

Market analysis, practice P&L review for board approval of new health center locations.

Selection and implementation of integrated electronic medical record for all health center locations in order to be compliant with 2012 measureable use guidelines.

Cindi Yurkovich

412-***-****

University of Pittsburgh 08/06 to 10/11

Division Administrator/Grants Administration Manager

Manage the clinical, academic, business and administrative affairs for of the Division by providing expertise in the areas of financial reporting, analysis, budgeting, expense control, revenue enhancement, strategic planning, clinic administration, human resources and space management with a concerted effort on process improvement. Outcomes; deficit reduction of $60M to portfolio.

Contributions:

•Reduced hard money deficit from $1.2M to $529K in a two year period by managing expenditures, closely monitoring salary and fringes and increasing revenue.

•Conversion to a grants database shadow system, changing processes for encumbering and reconciling accounts, tracking expenses by faculty member, and developing overhead expense tracking.

•Develop tracking system for operating and discretionary expenses as well as multi-year commitment funding.

•Coordinated faculty recruitment of three new physicians, develop human resources plans, develop compensation and productivity models to support recruitment, retention and productivity of faculty and staff. Improved work flow processes, update staffing models.

•Implemented a tracking system to ensure inpatient billing was being captured at all UPMC facilities and worked with the VA to establish a physician fee basis structure when taking inpatient call.

•Projects included expansion of satellite offices, research lab space allocation/renovations, research administration relocation.

•Worked with MRRC leadership team to develop flow diagram and processes for the creation of new MRI research sequences to ensure compliance with regulations for patient safety and meet research protocol desired outcomes.

•Worked with MRRC IT manager to updated in-house system for user agreements, scheduling and grant billing allowing approximately 15% of grant manager’s time to be focused on pre award efforts.

•Was selected to attend first class of 50 for PDS Management Certificate Program.

Magee Womens Research Institute 09/01 to 8/06

Research Administrator

Responsible for institute research activities including, grant budgets, proposals, progress reports, and monthly University reports. Dealt directly with funding agencies, Institute, hospital and University departments regarding financial performance and funding.

Contributions:

•Examined work flow and develop new staffing model to increase efficiency of operations.

•Created and implemented inventory tracking system to reduce laboratory and supplies costs.

•Coordinated Faculty, Board, Finance, Advisory and Steering Committee meetings, weekly Work in Progress research seminars, faculty retreats, and national preeclampsia meeting.

•Took on HR generalist responsibilities for department to reduce staffing.

Florida Hospital Kissimmee 09/91 to 6/01

Advanced to increasingly responsible positions, culminating in a role with fiscal and management responsibilities for various ancillary areas including Executive Offices, Concierge, Courier Services, Gift Shop, Switchboard and Volunteer

Services as well as well as acting as Medical Staff Liaison and point of contact for patient complaints.

Contributions:

•Actively participated on hospital committees including JCAHO, Interiors, Facilities, Projects, Spiritual Development, Budget, Employee Events, and Employee Survey.

•Assisted in planning and budgeting of hospital events.

•Worked with local artisan group to great a routing art wall featuring artists and their work.

•Worked with Chaplain to create a spiritual Thought for the Week program and assisted with spiritual development of staff.

•Functioned as campus HR representative performing generalist functions, exit interviews and assisting with inquiries pertaining to benefits, payroll and Policies and Procedures.

Education & Training

American Intercontinental University — Atlanta, GA

9/03 to 12/04

Bachelors, Healthcare Administration

Cumae Sum Ladue

Community College of Allegheny County, Pittsburgh, PA

9/85 to 12/86

Associates, Business Management

Community College of Allegheny County, Pittsburgh, PA

Associates, Pharmacology

1/83 to 5/84

PSD Mini MBA Management Certificate Program

12/08

Membership

MGMA – Medical Group Management Association

SHRM – Society for Human Resources Management

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