*** *. **** ******

New Hyde Park, NY *****

Phone: 516-***-****

Email: ac8e3a@r.postjobfree.com

Jennifer Pittella

Work experience

June 2015- Present EAC Network Meal on Wheels

Assistant Program Director

Assist with daily supervision of staff and operations, including training and work assignments

Provide on-site direction toward the attainment of established program goals

Collaborates with agency staff in developing, implementing and evaluating workflow procedures within the program

Manage a small case load

Monitor program budget in conjunction with Director

Customarily and regularly exercises discretionary powers

Complete and conduct Professional Development Plan meetings with staff

Assist in Staff recruitment and retention

Collaborate with director to develop and implement new systems and policies necessary to enhance program operations.

Deliver meals when Needed

Perform all other relevant duties as determined by Supervision and EAC NETWORK Administration

March 2014 VNA of LI Meals on Wheels – June 2015

Assistant Program Director for Meals on Wheels

Promotes quality services consistent with the programs mission/ vision and values

Promotes the maintenance of high quality, effective services through compliance with the state and County regulations.

Collaborates with agency staff in developing, implementing and evaluating workflow procedures within the program.

Responsible for the activities involved in effective staffing, recruitment, selection, hiring, retention, evaluation and discharge of personal on the meals on wheels program.

Participated with the Director of P.I/ Staff development in the identification of areas for the professional growth of the caseworkers

Enters Monthly Statistical reports

Performs other duties assigned

All former duties preformed as a case worker

June 2009- March 2014 Visiting Nurse Association of LI Meal on Wheels Garden City, NY

Case Worker

Screen and evaluates individuals for eligibility for home delivered meals service based on guidelines set by Nassau County office for the Aging

Assist clients and their families, which includes vulnerable and at risk clients, in defining unmet needs and makes appropriate referrals to supportive services, community resources, and benefit/entitlement programs

Provide case assistance, consults and collaborates with MOW Assistant Program Director to access resources and services to maximize well-being and independence

Monitor/follow ups on cases awaiting other services and interfaces with agencies/service providers to establish optimum support for clients

Enter client assessments and reassessments electronically in the S.A.M.S database in a timely manner as required by state regulations

Provide Monthly supportive services information to MOW Assistant Program Director for statistical reporting and enters same electronically in the S.A.M.S database timely.

Participates in weekly supervision and in-service training classes

Adhere to the organizations Compliance Plan and HIPPA regulations at all times

Maintain client confidentiality at all times

Responds in an Efficient courteous manner to all callers

Direct calls to appropriate destination at all times

Accepts telephone referrals for potential clients for home delivered meals and completes intake form accurately and detailed

Demonstrates the ability to organize and mange assigned work load

Performs Dispatcher duties at hospital/ Vendor sites

Completes monthly rosters in a timely manner

February 2009- June 2009 Project Real Plainview, NY

Residential Counselor

Provides mental health services to mentally ill adults

Daily inventory checks/ Medication Checks on a daily basis

Maintained daily logs and progress reports

Supervise Medication Consumption

Provided grief Counseling

Responsible for taking the clients on social outings (book store, movies etc)

June 2006- February 2009 Gonzo Mexican Grill West Hempstead, NY

Cashier

Received the food orders and brought food out to costumers

Restocked the inventory

Responsible for closing out the register and closing the restaurant daily

Education

May 2008 Queens College Flushing, NY

BA in Psychology

May 2005 Nassau Community College Garden City, NY

Associates Degree in Liberal Arts

June 2001 New Hyde Park Memorial HS New Hyde Park, NY

High School Diploma

Volunteer experience

2002- 2003 Cross Island YMCA

Special Events: large breakfasts, feasts, book fairs, membership service, phones and filing

Skills

Microsoft Office including: Word, Excel, Power Point, Outlook, Team player, Excellent communication and organizational skills, Experienced with Senior Citizens and Mentally Challenged population, Always willing to learn new things

CPR Certified, Food Handlers certified

REFERENCES FURNISHED UPON REQUEST

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