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Wintel Engineer

Los Angeles, California, United States
February 04, 2019

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Damien Healy 424-***-****

**** **** ***, ****** *** Rey, CA 90292


Server OS:(18 years.): Windows Server (Active Directory) - 2000/03/08/12/16 Novell Netware

Citrix ( 10 Years): XenDesktop 7, XenApp 6, Netscaler 12, Citrix Application Layering,

Virtualization (5 years.): VMware Esx Server 4/5/6, Microsoft Hypervisor 2008/12/16, Xen Server

Monitoring Software:(5 years):SCOM 2010, 2012; Aternity, Citrix Edgesite Server, Citrix Director

Application/ Desktop/ Server Deployment and Patching: (5 Years) SCCM - 2007, 2012, 2016

Profile Management: (2 yrs.) Citrix Profile Management, Appsense Management Suite, RES

Security/Firewall ( 4 yrs.): Symantec Endpoint Protection, Checkpoint, Netscreen

Backup (10 yrs.): Veritas Backup Exec for Windows; Commvault; Arcserve; Veeam Backup

Mail Servers (10 years.): MS Exchange Server 5.5/2007, 2010; 2013

Cloud Based ( 1 Year): Office 365, Windows Azure

Networking: Routers, Switches, VPN, WAN, TCP/IP

Other: Centos, Redhat, Ubunto, Appv,


IT Consultant - Irish Technology Services (Contractor) –, Dublin, Ireland 09/2016 – 11/2018

Providing Active Directory Remediation work for client KBC bank.

Made a Large number changes to Active Directors Permission for users and objects

Involved in the Change Management Process for ITS as they affect clients

Manage escalation issues as they fall within SLA standards

Solved clients IT issues - Determined changes and recommended quality software

Xen Desktop and Application deployment into Microsoft AZURE Cloud

Develop Automation for Infrastructure Issues using Powershell Scripting

Wintel Engineer (Contractor) – IBM, Dublin, Ireland 07/2015 – 07/2016

Providing support for Citrix Xenapp 7.5 infrastructure

Support Citrix Provisioning Server Infrastructure by implementing vdisks

Implement Citrix App Layering using PVS Image Management Utility to update applications

Writing PowerShell scripts for patching and automating Active Directory tasks

Creating MSI packages for Deployment in SCCM

Build Query Based Collections in SCCM

Conform to the Change Management Process

NetScaler GSLB implementation and Access Gateway Configuration

Group Policy creation, permissions and security management.

Develop monitoring checks using tools such as Aternity and SCOM to troubleshoot environment

Technical Analyst (Contractor) HCL, Dublin, Ireland 05/2015 - 07/2016

Providing Defect Management Solution for Banks Internal Application

Migrate over 200 legacy apps y from App-V 4.x to App-V 5.0,

Troubleshooting and solving complex issues on Citrix Xen App 7.5

Managing User profiles using RES

Run Application Compatibility Reports for applications using Changebase/APPDNA

Integrate Appv with Citrix Xendesktop 7.5

Citrix Solutions Architect – ZeroOne, Auckland, New Zealand 07/2012 – 02/2015

Implementation, Architecture and Design of new Citrix Xen Desktop 7.5 Environment

Prepare Remediation Document for Citrix Environment according to Citrix Best Practices

Monitor VDI Infrastructure using Aternity and Netscaler

Application Testing and Compatibility checks using Appdna and Stratosphere

Monitor and report on system performance using ip monitor, SCOM and Citrix Edgesite Server

Prepare Pre-Test Production for new Xen Desktop environment

Application Testing and Compatibility checks using Appdna, Stratosphere and ChangeBase

Develop packages for streaming with Xenapp using Xenapp Streaming Profiler and App-v

Managed Virtualization Environment using VM Ware Vsphere

Configuration of Access Gateway and SSL Certificates in Netscaler.

Configuring Virtual Servers and Virtual ips in Netscaler for Xen App/Xen Desktop

Creating Clusters for High Availability (HA) for Servers

Configure a Citrix Provisional Server environment for client

Prepare and Design Disaster Recovery for Citrix Xen App Environment

Wintel Engineer – Carter Holt Harvey, Auckland, New Zealand 07/2010 -07/2012

Designed and Implemented a 2007 SCCM Infrastructure

Prepared an installation and Confuration Design Document for SCCM 2007

Deployed Servers in SCCM - Site Database, Primary Server and two Secondary Servers

Patching Servers according to patching schedule using SCCM 2007

Implementing Group Policy and active directory changes.

Monitoring Servers using SCOM and responding to alerts.

Active Directory and Group Policy Administration

Supporting Citrix 5.0 Servers for CHH branches in New Zealand and Australia

Troubleshooting and supporting Microsoft Hypervisor Servers

Other Self Employed/ Full Time Positions Held

12/2009 - 04/2010 System Engineer, IBM, 82 Wyndham Street, Auckland City Centre,

09/2007 – 06/2008 Migration Engineer, Hewlett Packard, Dublin, Ireland

10/2006 - 08/2007 IT Support Technician, Central Remedial Clinic, Dublin, Ireland

04/2006 - 09/2006 Desktop & Server Support, Ulster Bank, Dublin, Ireland

01/2002 - 03/2006 System Engineer, Irish Technology Services, Dublin, Ireland

04/2000 - 11/2001 Systems Engineer: OAR Incorporated, Chicago, USA

03/1998 - 09/1998 IT Consultant: Notley Cahill Systems, Dublin, Ireland

10/1997 - 03/1998 PC Support Technician: PC World, Dublin

07/1996 - 07/1997 Graphic Designer: Institute of European Affairs, Dublin,

12 /1993 - 01/1996 IT Sales Associate: J & R Computer World, New York, NY, U.S.A


01/2019 - Currently Citrix Virtual Apps And Desktops on Citrix Cloud ( Azure) (CC-VAD-CC)

01/2019 - Currently Citrix Netscaler 12 Essentials & Traffic Managment – (CCA-N) 1Y0-240

07/2019 - Currently Citrix Certified Associate - Virtualization (CCA-V) - 1Y0-203

01/2019 - Currently Citrix Certified Professional - Virtualization (CCP-V) - 1Y0-311

01/2019 - Currently Citrix Certified Expert - Virtualization (CCE-V) - 1Y0-402

11/2000 - 03/2001 Microsoft Certified Systems Engineer (MCSE)

10/1990 - 06/1993 Diploma, Marketing @ Technological University for Dublin

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