Manager Account Executive
Resume:
Robert Clements
Robert Clements
Fishers, Indiana 46037
Dynamic Enterprise Account Executive
Strong combination of operations, management, and business development skills
Strategic thinker possessing a unique balance of technical knowledge and results-driven leadership. Proven record of customer focused revenue growth in personal start-ups as well as the highly competitive telecommunications industry. Creative, highly energized leader with outstanding collaboration and problem solving skills.
MAJOR STRENGTHS:
Strategic Planning & Growth
Executive Presentations
Training and Mentoring
Project Management
Strategic Negotiator
Facilitative Skills
Revenue & Profit Maximization
Operations Management
Client Focused
Cross-Functional Team Leadership
Client Relationship Management
Channel Growth
PROFESSIONAL EXPERIENCE
KC Therapy Services
2004-2017
Co-Owner
Responsible for business development, focusing on the K-12 Markets
Designed and developed technology solutions focusing on pre school students with special needs
Delivered over 100% of quota 3 consecutive years.
Systems Maintenance Services 2012- 2015
Territory Manager, Indianapolis, IN
100% hunter position responsible for building a large funnel in the enterprise market.
Created multi-level plan and materials that resulted in a high percentage of appointments and online success.
One of a few people tasked with and able to sell entire portfolio; including fiber, telecom, managed services, data center and cloud solutions.
Designed and implemented large scale data solutions for educational, government, medical, financial, and manufacturing clients.
Comcast
2011-2012
Enterprise Account Executive, Indianapolis, IN
Responsible for launching Comcast’s fiber-based, Metro-E products in Indiana.
Design, implement, and maintain large scale, mission critical voice and data solutions.
Consultant for “C” level officers and network administrators of Fortune 1000 companies.
Closed first deal in Indiana for Comcast’s new product line.
Verizon 2007-2011
Senior Account Manager, Indianapolis, IN
Lead consultant for Verizon entire product portfolio to large business clients.
Managed complex projects of large-scale voice, video, and data networks through all stages including design, implementation, and support.
Increased client satisfaction scores by 128% in only 5 months.
AT&T
National Account Manager, Indianapolis, IN (2002-2007)
Worked with “C” level officers of national Internet service providers like AOL and Time Warner as well as large local ISP’s like LightBound.
Designed and delivered strategic network solutions.
Led a team of engineers, sales and billing support individuals, and outside plant personnel to deliver and manage both voice and data networks in excess of $14M in annual revenue.
Developed a unique process to review and repair billing issues for clients.
In 2003, increased client satisfaction results by over 200% from the previous year.
In 2003, recognized for highest national total annual revenues.
Ameritech (Acquired by AT&T)
Integrated Solutions Manager, Indianapolis, IN (1999-2002)
Worked with “C” level officers and network administrators throughout the US and Canada of global clients like Eli Lilly, Cummins, Rolls Royce, EDS, and US Steel to design and deliver strategic voice and data hardware solutions for locations throughout the entire globe totaling over $18M in annual sales.
Intense focus on client service and on-time delivery of bids and network equipment.
Increased client satisfaction survey results and revenue growth by 123% in 2001 and 117% in 2002.
EDUCATION
Indiana State University – B.S. Business Management
Deans List
Served in Desert Shield/Desert Storm
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