Tracey Alexander

**** ******** **** ****

Hilliard OH 43026

ac8cep@r.postjobfree.com

614-***-****

QUALIFICATIONS

•Demonstrated history of high volume, accurate production while meeting stringent guidelines

•Can type 45 wpm or 9K/KSPH and 12K/KSPH on 10-key

•Twenty five years of data entry experience including SAP and Oracle

•Experienced in Word, Excel, and Microsoft Office

•Time management and attention to detail a strength

•Poised and competent with demonstrated ability to work independently and learn quickly

•Thrives in high production, deadline-driven environments

PROFESSIONAL EXPERIENCE

Nexeo Solutions 04/2017-07/2017

Data Entry Dublin, OH

Reconciling manifests in SAP for environmental services that had been completed in the past several years, in preparation for SAP transition. Completing manifests in the new system, scanning and uploading to history

Process included searching for correct manifest number in the system and updating the information from the final paper copy. Information included waste type, weight, transport method and completion dates. New manifest created if not located in the system

LBrands 11/2016-01/2017

Data Coordinator Columbus, OH

Working from email, updated and corrected start dates, term dates and TAP responsibilities for LBrands associates. Entered transfers and hours missed

Teleperformance USA 06/2016-09/2016

Customer Care Associate Columbus, OH

Receive incoming calls from customers who have made hotel or automobile reservations and require assistance in changing, cancelling, or refunding their purchases

Express Scripts 10/2014-02/2015

Prior Authorization Representative Dublin, OH

Complete electronic and faxed requests for prior authorization of prescription medications and process inbound/outbound calls to complete these requests.

Sedgwick CMS 03/2014-10/2014

Medical Bill Reviewer (contract) Dublin, OH

Enter and verify bills for Workers' Compensation claims. CPT and ICD-9/10 experience with HCFA and UB-92 bills as well as proficiency in interpreting providers notes.

99%+ quality

Giant Eagle 07/2012-05/2013

Pharmacy Technician Columbus, OH

Data entry of prescriptions via written script, e-script, telephone, and IVR

Counting medications and assembling prescriptions. Maintaining inventory of medications

Customer service at counter, drive-thru window, and telephone

Cashier duties

Smiths Medical 09/2006-05/2012

Data Entry Dublin, OH

Interaction with internal and external parties including customers, sales reps, contracts, and A/R by phone and email

Research pricing, order history and ETA of items using spreadsheets, Oracle, and Microsoft Office

Medco Health 09/2003-02/2006

Customer Service Representative Columbus, OH

Receive inbound calls from customers to provide information regarding their prescription drug benefits using detailed knowledge of plan designs

Provide support to retail pharmacies and doctors' offices regarding refills and new prescriptions

EDUCATION

The Ohio State University

Akron Institute of Medical/Dental Assistants

Hudson High School

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