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Customer Service Water Treatment

Houston, TX
70.000,00 / year
January 30, 2019

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**** * *** ******* **** N, Texas ***15 346-***-****


Highly motivated, results driven Chemestry engineer who strives for improvement in areas of responsibility through innovative and creative solutions Strong leadership, team-building, and management skills A mind for business. Experienced negotiator and able to multitask Multi-culturally experienced with fluency in Spanish, English intermediate Able to travel as needed


CULLIGAN WATERPROJECTS, Ecuador, September 2016 to December

Water Treatment Consultant Industrial

Responsibilities included 1) provided outstanding customer service from sale to maintenance; 2) identified customer requirements and sell new equipment or upgrades; and 3) maintain equipment for customers including managing repairs as required Create and support a first-class customer service culture in all facets of the business Manage service technicians to ensure prompt repair of customer equipment Attention of water purification plants in Ecuador, dealing with four lines such as Chemtrac, Archer Instrument and MicrOclor.

Performance the Quality Control for each of the plants and support the star up. Marketing of laboratory equipment as well as in processes in load analyzer lines, dosing pumps, supplies such silica sand, activated carbon, ironic exchange resins, flowmeters or flowmeters, chlorine gas accessories and Finally generating liquid chlorine in place through electrolysis. I also commercialized cleaning chemicals from the firm Avista Adhere to and uphold safety guidelines and compliance standards FLUIDRA EXPORT S.A GROUP, Ecuador, November 2014 to September 2016

Sales/Adviser – Wastewater Solutions, pool, chemical products, equipment treatment of water. Evaluate the different contractors on civil works to be perform Create working schedules to estimate the work performance and advances from the projects Performance the Quality Control for each of the plants and support the star up. Manage customer relations – be the main point of contact between the customer and FluidraExport and all suppliers handling all communications such that the customer is kept well informed and FluidraExport is highly responsive.

Prepare sales Plans/Forecast - monitor and analyze performance and create plans sales a client to improve sales and customer support.

Apply our equipment and services - analyze data related to an application. Use that analysis to size and position equipment for a project. Supply an equipment list, calculations, layout sketches and a quotation covering the recommended equipment

Recommends methods, procedures, techniques and product changes as requested and/or appropriate

Trying to open a FluidraExport S.A office in Ecuador


Corporation Copextel, Cuba Fall 2002 to Fall 2013

Water Treatment Consultant Industrial

• Marketing the manufacturers PROQUISWIM and ASTRALPOOL for the assembly of swimming pools, water treatment plants, swimming pool accessories.

• Distribution and marketed water treatment plants through the process of ultrafiltration. In addition, sale of waterproofing, paints, mortars, water repellants, floor resins, dehumidification systems, chemical products for swimming pools, as well as accessories for cleaning them.

• Analyzed sales and cost trends regularly to maximize profits.

• Provide water treatment seminars for swimming pools to hotel companies. Boiler Services Company, Cuba

Water Treatment Consultant Industrial Spring 1997 to Spring 2002 Technician of important works in the matter of assemblies of boilers, chemical plants, traditional and automatic softeners, participated in assembly of the plant of Reverse Osmosis in hotels, hospital. Chemical cleaning work on boilers, heat exchangers and solar heaters Performed job with different representatives of foreign firms related to the treatment of water

(softeners) through the chemical process by ion exchange resins, cleaning of ion exchange resins. I gave courses on cleaning and regeneration of ion exchange resins. Perform chemical laboratory analysis of industrial, boilers and cooling towers. EDUCATION

UNIVERSITY OF Camaguey, Cuba (1992 to 1997)

B.S. in Chemetry Engineering

Certified in Switzerland by TRUNZ WaterSystems, Ultra-filtration technology. Certified in Switzerland for HOMESPRING, assembly and maintenance of water purification plants Through Ultra-filtration technology, June 2007, Switzerland COMPUTER SKILLS

Operating Systems: DOS, Windows (all versions) and Macintosh, SalesLogic, Vista and Dynamics AX Applications: PowerPoint, Excel, Word, Outlook,

Spanish, intermediate


Available upon request



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