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ERP Support Analyst

Location:
Mississauga, ON, Canada
Posted:
February 01, 2019

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Resume:

Kourosh Khazei

Phone: 647-***-****

Email:ac8c70@r.postjobfree.com - Mississauga, ON, Canada Resume – Kourosh Khazei – (647) 502 - 4321; ac8c70@r.postjobfree.com Page 1 SUMMARY OF QUALIFICATIONS

Data Analysis for Nurse Call & Patient Monitor Alarm management in Health Care

Database administration, Data Flow Diagrams, mapping and reporting

Workflow analysis and managing key performance indicators (KPI’s)

ERP implementation, customization and support in Manufacturing

ERP Client/Server support - ASP .NET/MVC .NET, C#, JavaScript

EDI (ETL) and system integration – SQL Scripting (SSIS)

Inventory management and training inventory team (10-15 members)

MRP support and training in production, material issue, purchasing and sales

Testing, troubleshooting and managing business requirement changes TECHNICAL SKILLS

Programming languages: C#, ASP.NET, HTML, RDF,XML, JSON,XSLT, CSS, T-SQL

Databases and reporting tools: SQL Server, SSRS,SSIS, SQL Recovery, Crystal Reports, Power BI, Python 3.0

Development tools: Visual Studio .NET, Bootstrap (MVC), jQuery, IIS, Photoshop, MS Office

Technologies and methodologies: HL7, Agile, Waterfall, Visio, Data Scientist workbench

Networking and Operating Systems: Windows Server, Exchange Server, Web Server, Windows 7/10 Professional, LAN,WAN, VMware, FortiGate 60 - 90 series, SaaS,RAID

Protocols: TCP/IP, Cloud Computing, DNS, DHCP, AD DC, GPO, SMTP, FTP, EDI, VPN Connexall, Toronto ON – Nov 2017 to July 2018

Business System Analyst - https://www.connexall.com/index.php

Worked with Nurses and Supervisors to understand notification needs and translate them to Connexall Client/Server requirements

Configured Connexall Notification Client/Server

Analyzed patient flow dataset from admission to discharge through running SQL Scripts (Query Analyzer)

Developed performance reports for patient waiting time between and in departments - SQL Scripting (SSRS)

Executed customized reports for Nurse Call and Patient Monitor Alarms including volume, type, status, location, time, etc. for better workflow analysis - SQL Scripting (SSRS)

Managed integration between hospital devices such as Nurse Call and nurse’s hand held devices

Reviewed workflow,codes and notification settings to reduce Alarm Fatigue (unnecessary Alarms) for both Nurse Call and Patient Monitor

Worked with hospital supervisors and manager to understand notification and alarm needs indifferent areas of hospital including RTLS,BAS and Security

Provided use cases for RTLS,BAS and Security integrations using ESB (Enterprise Service Bus)

Reviewed Codes and Tested ESB integration between Connexall and BizTalk

Provided user guides for integrating third party devices to Connexall

Troubleshot and trained nurses and supervisors through VPN and skype meetings

Supported nurses and supervisors for running daily,weekly and monthly reports and analysing RTLS,BAS and Security performance based on defined use cases

Tools and Technology: SQL Server, SSRS, SSIS, XML, JSON, BizTalk, HL7, Visio, office 365(mainly Excel, Word, Outlook, Access)

ECO Products Solutions Inc., Mississauga, ON – Aug 2015 to April 2016 ERP System Analyst-http://www.ecoproducts.solutions

Installed, Configured ERP Server.

Liaised with different departments like production, sales, finance, purchasing and also external users including customers and vendors to understand business requirements

Analyzed complex business requirements during ERP implementation and translated them into functional/technical requirements while incorporating the Software Development Life Cycle

Imported and tested all required tables to ERP Test database before going Live - SQL Scripting

Conducted business changes through customizing ERP Forms and Reports in Live version

Managed MRP initial settings according to business process changes (like new product release) - C# Scripting (ASP.Net, ADO.Net), SQL Scripting (Query Analyser)

Managed Physical Inventory and Orders – C# Scripting (ASP.Net, ADO.Net), SQL Scripting

Reviewed Codes for better process and material flow analysis in production, sales,purchasing and shipping & receiving – C# Scripting (ASP.Net, ADO.Net), SQL Scripting (Query Analyser)

Administrated ERP database level roles and permissions

Managed SQL database recovery plan - SQL Scripting (SSIS)

Troubleshot in different department through running Test version - C# Scripting, SQL Scripting Tools and Technology: Windows Server, SQL Scripting, SSRS, SSIS, Visual Studio (C#), Bootstrap

(MVC), Visio, office 365, RAID, SQL Recovery

Green Imaging Supplies Inc., Mississauga, ON – July 2008 to May 2015 ERP System Analyst - http://www.greenimagingsupplies.com

Conducted requirement gathering through regular meetings with end users and stakeholders

Defined system process specifications and created use cases for analyzed business processes

Prepared ERP Implementation documentation and supervised budgeting, scheduling, issue tracking, resource management, QA and also presented project reports to the management

Identified scope creep triggered by change requests in departments; reviewed codes and analyzed impact forecast generated by ERP Test version and presented results to management

Implemented EDI – Sales Orders Inbound which significantly increased sales via receiving customer (Xerox Canada ) orders online- C# Scripting (ASP.Net), SQL Scripting (SSIS),XML

Managed physical inventory every quarter, started in 2009, very flexible based on customer and vendor latest changes/updates and also physical order of Items on the floor for faster count – C# Scripting (ASP.Net, ADO.Net), SQL Scripting (Query Analyser)

Customized Customer Portal - online orders with capability of accepting customer part No. - C# Scripting (ASP.Net, ADO.Net ), SQL Scripting (Query Analyser)

Customized Intuitive ERP sales modules to be customer part number driven instead of using internal part numbers which had a significant impact in our Sales –C# Scripting ( ASP.Net), SQL Scripting (Query Analyser)

Developed MRP reporting tool and code review after each inventory updates to confirm all planned work orders and purchase orders are in one daily production report - significant impact on efficiency in production – C# Scripting (ASP.Net ), SQL Scripting (Query Analyser)

Managed Orders and Warehouse activities through MRP daily planned materials and code review for new activated/deactivated part numbers - SQL Scripting (SSRS)

Implemented, administrated and support SQL based Hand Punch Server(HP 3000) with Time Guardian Pro V4.2 software - SQL Scripting (Query Analyser), XML

Configured ERP Alert Messenger on Exchange and ERP Server

Administrated Customer Portal,company FTP sites - Web Server 2008 r2 (IIS 7) – C# Scripting

(ASP.Net )

Installed, configured and maintained ERP disaster recovery plan - DATTO Hardware (SIRIS 2)

Completed the projects in agreement with the prescribed technical specifications and budget Tools and Technology: Windows /Exchange Server, SQL Server, SQL Recovery, Visual Studio (C#), ASP.Net (C#), Bootstrap (MVC), Visio, XML. Office 2007/2010, McAfee SaaS, RAID

MKG Imaging Solutions, Inc., Mississauga, ON – Jan 2007 to June 2008 System Support Analyst - http://www.mkg.org

Gathered all required data from Production department for migrating to new SQL Database

Identified new Production Database specifications and created related uses cases

migrated Production application from MS-Access 97 to ASP.Net and code review (C# Scripting, ADO.Net)

Analyzed and trained ERP system in different departments and worked closely with End users

Provided continuous tests in different departments through ERP Test version and code review for better business requirement changes analysis– SQL Scripting

Executed daily reports and code review in sales and finance departments for better marketing decisions – Crystal Report

Implemented, analyzed, trained Wireless Hand Held Scanner application in different areas like Material Issue, Packaging, Shipping and Receiving and code review in case of unexpected errors- C# Scripting (ASP.Net), XML

Executed productivity reports for measuring daily targets in each line – Crystal Report

Created full set of documentation for each project Tools and Technology: Visual Studio (C#), SQL Server, Crystal Report, XML, MS-Access 97 EDUCATION

U of T – Master of Information Engineering – SEP 2014 to May 2017 GPA: 3.8

MEng Project – Enterprise Integration (ISO37120)

http://eil.mie.utoronto.ca/wp-content/uploads/2015/06/GCI-PublicSafety-Ontology- 28apr2017.pdf

- Data Scientist Projects: IR, ML, Prediction, Recommendation, Sentiment Analysis (Python 3.0)

- Technologies for Knowledge Media Project: Learning Tool for primary school students (ASP.Net, C#) K.N.T University of Technology, BSc in Applied Mathematics and Computer Science JAN 1991 to DEC 1995 - Tehran, Iran – http://www.kntu.ac.ir/



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