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Human Resources Generalist

Santa Clara, California, United States
January 29, 2019

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Maria Licea Cell: 408-***-**** Santa Clara, CA 95051

Professional Summary

Results-oriented Human Resources Professional with broad experience in all areas of HR. Persuasive communicator, decisive team player and excellent motivator. Languages spoken: English and Spanish fluently.


Employee Relations - Onboarding - Talent Acquisition - Conflict Resolution - Benefits - HRIS Compensation - Workers Compensation - Payroll - Safety - Coaching - MS Outlook - LOA EEO - 401K - Words - Excel - Organization - Communication – Confidentiality - Adaptability Work History

Joseph J. Albanese, Inc. - Construction - Santa Clara, CA 10/17 - 12/18 Claims Manager – (Position Eliminated)

• Managed the worker's compensation department

• Reported to the Executive Safety Director

• Brought workers' compensation program into full compliance. Instituted preferred providers list and trained managers and associates on procedures to follow in case of injury

• Provided Safety Orientations to new employees in English and Spanish

• Maintained training log and monthly, quarterly and annual reports as well as OSHA 300

• Set up weekly meetings with management to review injuries cases

• Attended quarterly meeting with brokers to review old and new cases

• Created at-havoc reports to find out where the company status in regards to safety compared to other companies and lower our ratios, as well as costs

• Worked with Operations in order to accommodate employees that had restrictions

• Oversaw the work of our interns and injured employees that worked in safety Joseph J. Albanese, Inc. – Construction 6/16 - 10/17 HR Generalist - Promoted to Claims Manager

• First point of contact for employees for all HR related questions, including benefits, policy, complaints and procedures.

• Managed the hiring/onboarding process - schedules interviews, conducts background checks, follows up on drug testing, prepares new hire paperwork, ensures I-9 compliance and conducts new hire orientation as well as exit interviews for termination

• Processed employee’s status changes and personnel action forms

• Conducted open enrollment meetings in Spanish

• Attended career fairs as a liaison for the Company and follow up with potential applicants

• Provided initial Ergonomic evaluation and then bring consultant to do a complete evaluation

• Partnered with managers on disciplinary and policy issues to ensure the fairness and consistency of all personal actions

• Managed all the LOA, EDD claims, employment letters, VOE, PFL

• Trained dispatch employees on how to conduct new hire orientation and new hire paperwork

• Managed, oversee and trained four interns from high school Mattson Technology – Fremont, CA - Manufacturing 7/15 – 12/15 HR Generalist (Temp assignment – Ultimate Staffing)

• Managed the hiring/onboarding process - scheduled interviews, conducted background checks, followed up on drug testing, prepared new hire paperwork, ensures I-9 compliance and conducted new hire orientation. Counseled employees on policies and procedures

• Assisted with the implementation of new benefits platform (ADP WFN)

• Worked with benefits broker on annual renewal and daily plan transactions

• Assisted with coordination of open enrollment process

• Processed global employee change transactions within our HRIS (currently using SAP)

• Conducted exit interviews for terminations

• Contacted staffing agencies when in need of temp employees

• Assisted with formulation of compensation objectives Samsung Research America – Mountain View, CA - R&D 3/15 – 7/15 HR, Benefits Specialist (temp assignment – Connectics USA)

• Presented benefits information during onboarding process

• Reported to the Sr. Benefits Manager (lived in Colorado)

• Maintained benefit data via ADP's HRB/WFN - including new hire uploads, terms, data updates, approvals and password resets. Kept track of all new hires, and of LOA

• Monitored and answered question sent via email in regards to benefits, workers comp and any other change. Audited and approved monthly invoices

• Monitored daily the medical health account (CIGNA) and requested funds as needed

• Processed Fitness Reimbursement and Commuter requests. Interacted with the other HR coworkers as well as Payroll to make sure information was received and sent correctly

• Established processes with worker’s comp information. Sent instructions to Managers/Supervisor on what to do in case of incident/accident

• Contacted worker’s comp broker to file a claim

• Contacted all vendors when a discrepancies occurred in regards to billing or benefits Helix – Carpinteria, CA – Medical Device 7/11 – 12/13 HR Generalist – (Moved to Bay area)

• Implemented human resources programs by providing services such as staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, employee relations and retention, AA/EEO compliance, and labor relations. Which resulted in a better productivity level.

• Reported to HR Manager

• Conducted new hire orientation and exit interviews. Created on-boarding sheet for the first three days once the employee was hired

• Processed biweekly payroll for Carpinteria and Costa Rica employees

• Maintained and administered all LOA and Worker’s Comp cases. Attended weekly safety meetings in all the production areas. Prepared OSHA 300 form

• Main contact with management for the new facility in San Jose, Costa Rica

• Contacted lawyer for sponsorship of visas for some of the managerial positions

• Worked together with managers and directors to find out what type of knowledge and skill was necessary to fill out a position, create a job description and interview questionnaire Smith Bros. Inc. & Agoura Sash & Door - Carpenters 11/08 - 7/11 HR/Payroll Administrator – Westlake Village

• Processed weekly payroll. Processed all tax deposits and reports associated with the payroll function. Arranged, conducted and maintained company safety meetings. Conducted new hire orientation

• Provided new and current employees with information about policies, job duties, working conditions, wages, and promotional opportunities. Performed difficult staffing duties such as dealing with angry employees, termination of employment and administering disciplinary procedures. Kept track and maintained workers’ comp incidents. Prepared OSHA 300 form EDUCATION

• CSUN - Major: BS in Business Administration – Management

• CSUN – Extended University – Human Resources Certificate

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