OTJAMES L. DERKEN
email@example.com C: 203-***-**** 4 Joyce Street, Guilford, CT 06437
Accomplished Accounts Payable Specialist with over 18 years of proven experience with a high degree of professionalism and strong time management skills. Proficient in vendor management and thrives in a challenging work environment. Dedicated in providing excellence in customer service internally and externally.
Excellent communication skills
Computer proficient in Microsoft word and excel
Financial records and processing
Exceptional organizational skills
General accounting knowledge
Outstanding problem-solving skills
Great Plains Accounting Software
Peach Tree Accounting Software
Smart Search Imaging Software
Alchemy Imaging Software
Customer Service Excellence
07/2000 - Current
VNA Community Healthcare
Accounts Payable Specialist
Supported department staff by performing a wide range of clerical and administrative tasks such as vendor inquiry follow up.
Addressed and resolved non-routine, complex and unexpected variances.
Gathered information and entered invoices into Great Plains.
Collaborated extensively with auditors during preliminary and year-end audit processes.
Maintaining and updating critical invoice list to ensure no late payments or fees are incurred.
Scanning all invoices/checks into Smart Search database for electronic filing.
Maintain an efficient filing system for hard copy backup
Reached out to customers to verify information and follow up on issues.
Monitoring online bank activity for credit card payments and processing in the system accordingly
Make daily bank deposits and ACH deposits
Assist with updating account payable policies and procedures if/when processes change.
06/1997 - 06/2000
Clam Castle Restaurant
Coordinated preparation of customer meals and kept a close eye on food handling for safety purposes.
Completed regular line checks to maximize quality assurance.
Revamped and motivated kitchen staff to be highly efficient and produce consistent quality.
Trained employees on correct cooking techniques, safety standards and performance strategies.
Responded to customer issues in a timely manner and resolved to complete satisfaction.
Provided high quality service.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Provided friendly and courteous service to all guests.
Performed additional tasks to keep the dining room running smoothly.
Supervised 10 employees per shift.
Education and Training
Bridgeport, CT, United States
Associate of Science in Business Administration
Housatonic Community College
Activities and Honors
Member of Homeward Bound Animal Rescue Association 2017 - Current
Represents VNA Community Healthcare at Shoreline Chamber of Commerce
Volunteer of VNA Community Healthcare Safety Committee 2008 - Current
Special Olympics Basketball Coach 2006 - 2008