Kansas City, MO 64151
• Self directed, resourceful and passionate administrative professional looking for a position in an environment where I can bring strong organizational and communication skills to provide succesisful support.
• Type 60 words per minute
• Microsoft Office
• Telephone inbound and outbound calls
• Experienced salesperson
World Travel Partners Troy, MI n
Supervisor, Emergency Travel Line 1995 to 2000
• Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary. Quest Diagnostics (LabOne), Lenexa, KS
Case Manager 2002 to 2004
• Compile analyze and process applications, test results and appropriate forms to create policies for clients.
• Track and document the process for underwriting.
• Communicate with and report to sales personnel progress and status daily. Creative Marketing (Creative One)
Case Manager 2004 to 2012
• Compile, process applications for life insurance policies. Americo
Policy Holders Services Representative 2012 to Present
• Advocate for policy holders in relation to their policies. Processing financial requests, advising, updating policies as requested.
Associates of Arts, 3.8 1985
• Business Management. Travel and Tourism
• References available upon request.