Manager Customer Service

ROBERT K. YOUNG JR

* ********* **

East Brunswick

Home Phone 848-***-****

rkyjr53@gmail@.com

W O R K H I S T O R Y

Merrill Lynch/Bank of America

(Trade Support AVP) 1998–2011

Reconciliation of the daily trading activity and related securities positions in support of the Equity Derivatives (equity, options, and futures), Convertible Bonds, Portfolio and Swap Trading Desks. The reconciliation responsibility includes the identification, investigation and resolution of discrepancies between the trading system (ITS) and the General Ledger system (AP) so as to provide the Trading Desks with accurate trading positions on a timely basis, as well as minimize any potential market risk to the Firm. Also responsible for accurately processing all customer and contra broker/dealer corrections regarding transactions executed by the Trading Desks. Providing efficient and timely support/service to Trading Desks and Branch Office.

Long Term Consulting Positions

(Trade Support) 1995-1998

Dean Witter - Futures Carry Broker, Point and Balance, Clearing/Breaks, Reconciliation/Data Entry. Merrill Lynch - Derivative Operations, Reconciliation of Foreign Derivative Accounts (Position/Currency). American Futures Group - Order Entry, Point and Balance, P&L and Clearing.

Independent Brokers, Ltd.

(Floor Mgr, VP) Jul. 1992 – Apr. 1995

Floor Operations Manager, Order Desk, Clearing, Customer Service Manager, Communications, Floor Broker .

J. Wes. Commodity Corp.

(Floor Operation Manager, VP) Nov. 1984 – Jun. 1992

International Customer Relations Manager, Floor Operations Manager, Communications, Bookkeeping, Clearing, Order Desk, Floor Broker .

Rusel Traders

(Floor Operation VP) Aug. 1982- Nov. 1984

Customer Relations Manager, Floor Operations Manager, Communications, Bookkeeper, Clearing, Point Balance, P & L, Reconciliation.

Drexel Burnham Lambert Apr. 1979 – Aug. 1982

Customer Service Representative, Futures Order Desk, Clearing, Floor Operations Manager, Reconciliation Clerk.

E D U C A T I O N

Institute of Finance, New York, NY

College of Staten Island, Staten Island, NY (Marketing & Economics)

C O M P U T E R S K I L L S

Tips (Trade Input Processing System - CSCE) Polaris, Oasis, Bridge, Cmax, Xtas, Ram, Adis, and related programs

L I C E N S E S & C E R T I F I C A T E S

Series 3 (NFA) - Registered

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