Assistant General Manager

Justin Finley-Burk

***** **********, ********* ****, ** 92234

949-***-****

******.**********@*****.***

OBJECTIVE: Dedicated and results-oriented Manager with a history of proven success in high volume, fast paced restaurants. Well-respected leader, able to train and develop responsive teams. Reputation for strong organizational and interpersonal skills. ServSafe Managerial certified.

EXPERIENCE:

Daily Grill Palm Desert, CA Senior Manager November 2014– August 2018

Managed all daily operations for this full-service, upscale restaurant on fashionable El Paseo. Controlled beverage, food and labor costs utilizing and accurately maintaining a checkbook system; Supervision of a staff up to 60; Leading exemplary customer service while coaching guest hospitality and retention; Weekly/monthly/period tracking/problem-solving to achieve and surpass budget/forecast of P&L; Daily invoice processing /approvals / research; weekly inventory counts /input; Multiple weekly department scheduling; Bi-weekly payroll certification/approval; Development of hourly managers and team members; Initial startup/ collection and input of new members into a new loyalty program.

TRIO- Palm Springs, CA General Manager February 2011– April 2014

Ran Day to Day Restaurant/Bar Operations for a $5 million dollar grossing venue. Created and implemented all Standard Operating Procedures, cash handling and training programs (FOH).

Oversaw completion of weekly bar inventory with calculations and troubleshooting. Input payroll for bi-weekly processing. Created and maintained weekly all Front of House schedules.

Lucky Strike-The Block of Orange, CA Assistant General Manager June 2008 – March 2009

The Abbey West Hollywood, CA Bar/Operations Manager April 2007 – May 2008

Ozumo Restaurants, LLC. Newport Beach and San Francisco, CA Operations Manager September 2004 – June 2005

House of Blues- Chicago, Orlando, Anaheim and L.A. Operations Manager February, 2000 – September 2004

EDUCATION: Northern Arizona University – BS Degree in Broadcast Management, 1997 Currently enrolled in Western Governor’s University- online M.B.A. program

McDonald’s Management Training Program, 1990

TECHNICAL SKILLS: Proficient with Microsoft Word, Excel, PowerPoint, & Outlook

Administrator in Conqueror, Digital Dining, Open Table, Aloha, Micros (POS), Citrix (inventory)

REFERENCES AVAILABLE UPON REQUEST

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