Customer Service Data Entry

Karen Fox

Landing Road

Bronx, NY *****

908-***-****

**********@*****.***

SKILLS

● Experienced with excellent customer service skills and leadership skills

● Keen observation, communication and intervention skills

● Works well independently as well as with a team

● Adapts easily to change of environment and work schedule

● Ability to learn new methods, equipment and applications WORK EXPERIENCE

HIGHWAY SERVICES, ELIZABETH NJ JUNE 2015 TO DECEMBER 2016 CUSTOMER SERVICE

● Answered and reported all incoming calls and managed the daily activities and reports.

● Acted as a liaison between the local, state, and county Police Departments & NJ Turnpike to remove vehicles due to accidents or mechanical problems

HOLY REDEEMER HEALTH SYSTEM, ELIZABETH, NJ APRIL 2013 TO MAY 2015 DATA ENTRY

● Used data processing skills to input all nurse visits

● Verified data and correct data where necessary

● Maintained log books or records of activities and tasks

● Performed all administrative duties and handled faxing, photocopying and filing

● Handled demanding incoming phone calls and written correspondence EDUCATION

Elizabeth High School, Elizabeth, NJ

Drake College, Elizabeth, NJ

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