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Vancouver, BC, Canada
January 29, 2019

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IImmrraann ZZuubbaaiirr

: : 778-***-****


Intend to pursue a career in a challenging environment and wish to be part of a successful organization which challenges me to perform my utmost abilities. Worked in various financial institutions as Team leader having fine-tuned multitasking capabilities. Major areas of expertise include;

Office & Facilities Management

Customer & Administrative Services

Procurement & Security Management

Project & Vendor Management

Career Highlights

Commissionaires BC - Canada Dec 2017 – to date Commissionaire – Secure premises and personnel by monitoring and inspecting two buildings of Manulife Financial Corporation at Downtown. Accomplishments:

Managing internal building maintenance issues, provides assistance to the customers and tenants

Reporting incidents to the Head of Building Engineer with the effective communication on portable devices

Liaison with security and provide assistance on parking payment information to the customers, building contractors, make sure the smooth flow of vehicles, responding to customer concerns regarding safety, parking lots and machine functionality alBaraka Bank Limited Oct. 2014 – Oct. 2017 Administrative Officer – Supervision of Administration & Security related affairs for countrywide locations. (224 Branches & non branch locations) Accomplishments:

Coordination with Retail & Operation divisions for the expansion of branch network, Renovation and Rebranding

Oversee confidential administrative support to the Management by preparing various confidential correspondence, memos, presentations, spreadsheets and reports from internal and external stake holders.

Promoted to management position to recruit and supervise 40+ Service delivery officers.

Management of incoming requests from countrywide branches along with schedules meetings, resolves scheduling conflict and responds to routine requests

Supervision of travel arrangements, functions and board meeting events with high profile and Board of Directors; assists with overall program planning, meeting room layout, and catering; develops agenda and attends sessions to record key content and action items; retrieves, compiles and distributes reference material for minutes of meetings

Centralized procurement of fixed asset items and Real Estate Management

Team Leader in merger activities for acquiring of Burj Bank Limited

Oversee the Bank wide out sourced services, maintenance contracts and payment system

Cost saving solutions of Administration & Security activities to increase the branch profitability in terms of operational expenses

Administer the budget for the Management, including preparing the annual budget & allocating resources to cost centres, recommendations of cost approving expenditures and reconciling actual expenditures to statements provided by Finance Department

Evaluate/recommendations of vendors/consultant for administrative services & products

Contribute in projects pertaining to improvement and implementation of new administrative procedures, cost savings drive, office equipment, systems and technologies Sindh Bank Limited Sept. 2012 – Sept. 2014 In-charge Procurement – Procurement of goods, works & general services as per Bank policies in compliance with Govt. Rules and Regulations.

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Oversee the Procurement plans & Bid Evaluation Reports TOR/RFP for short listing of consulting firms and Prequalification of advertising agencies, civil contractors

Implementation of procurement process flows in coordination with Ernst & Young

Execution of work & tendering for acquiring & renovation of 100 branches

Revised Manual of Security, Admin & Policies for Procurement & Vendor Management

Dynamically promote banking products and transaction services that might better meet customer needs

Resolves issues or concerns of a confidential & sensitive nature; provides administrative support to other projects programs and its related departments NIB Bank Limited Jan. 2008 – Sept. 2012 Officer Administration & Operations – Administration of projects and security arrangements at Nationwide bank location i.e. 175 Branches and Regional offices. Accomplishments:

Team Leader for relocation of Head office along with IT Data Center

Successful implementation of Oracle system, Administration related purchase and inventory modules

Centralization of Admin functions to minimize the overall expenses of countrywide branches Pak. Industrial Credit & Investment Corporation May 2004 - Dec 2007 Admin / Branch Officer- Handle and manage Branch Banking Operations and Administration Accomplishments:

Ensure accurate and timely delivery of administrative services and support functions

Implemented and Executed Time Management, Access Control, Fire & Security Alarm Systems at Head office and countrywide branches

Installed and configured the IBM server for PICIC Asset Management Company AMC

Operations of ISDN Local / International Video Conferencing System on Tandberg

Automation of Procurement Process and Centralization of Utility Bill Payment Qualification Highlights

Masters of Business Administration (MBA – Project Management)

Bachelor of Engineering (B.E-Information Technology)

Canadian Firearms Safety Course (Restricted / UN- Restricted)

Food Safe Level one certificate and Occupational First Aid (OFA) Level one certificate Trainings and Certifications

IT Administration Soft Skills


Information Security

Macromedia Suites

Member at ITCN exhibition

Skills in Administration (PMI)

Workshop on PPRA Govt. Rules

Workshop on Fire & Safety

Project Management Professional

Business/Oral Communication

Wining through Superior Services

Decision making-Leadership Skills

Forex Trading

Skills and Competences

Negotiations, analytical skills, interpersonal and time management capabilities

Communicate effectively with internal and external audiences with strong verbal and written skills

Numeracy skills, expertise in accounting functions & procedures to assist in expense monitoring, budgeting and reporting to Management. Event Coordination and scheduling skills

Strong organizational skills to coordinate multiple tasks and projects

Can do attitude, committed to quality customer services and attention to detail

Good understanding of report writing, presentations, team work & Operational Excellence

Command over Microsoft office, including web based CRM/HRM platforms and software related to financial management

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