Data Entry Customer Service

Sharon Whigham

***** ******* **., *******, ** ***49; 832-***-**** cell; *********@*****.*** or *********@******.***

PROFESSIONAL EXPERIENCE

April 2015 – October 2017~Bracewell, LLP, {Contract assignment} Houston, TX

·Information Management Paralegal - Duties: Electronic/physical file review for disengagements/attorney departures; work with docketing to ensure deadlines are met; review wills/estate files to be transferred back to the clients; process documents for Records Destruction Certificates according to the information governance records management guidelines.

February 2014 – July 2014~ Harris County Sheriff’s Office, {Contract assignment} Houston, TX

·Investigative Paralegal - Duties: Assist with preparation of documents; provide information and research pertaining to applicants, departmental employees, and other records of HCSO; customer service; interview applicants; run credit reports (Experian), criminal and civil background searches; quality assurance; fingerprinting.

January 2007 – April 2013~ Dow Corning Trust Settlement Facility (Reduction in force), Houston, TX

·(Medical) Paralegal/Document Controller/Reviewer - Duties: Review/analyze claimant files relevant to medical conditions claimed, according to the guidelines and protocols of the settlement, including the potential for fraudulent claims; compose accurate written communication to the claimant's detailing the deficiencies found as the result of the disease review; managed/analyzed documents for special projects; enter claimant’s medical record findings and data into computer database; produces accurate and timely status reports or deficiency letters based on the results of the review, assists in training/mentoring of new staff as directed.

December 2005 – January 2007~Brent Coon & Associates, Houston, TX

·Legal Data Analyst/Paralegal - Duties: Maintained Access database, create queries, reports and spreadsheets; perform data entry; merge documents; Input (via data entry) documents into automated document management system once implemented.

May 2001 – November 2005~Various Contract Assignments, Houston, TX

·Document Controller/Paralegal/Legal Assistant - Duties: Electronic indexing, privilege and document review on Livelink; prepare complaints, subpoenas, resolution letters, data entry into access database, internet and investigative background searches, settlement agreements, discovery, prepare attorneys for trial, create excel spreadsheets, run account searches and input time; Bankruptcy Chapter 13; Corporate litigation, summation database, various other databases and privilege review; Enron Bankruptcy case; document review/control; managed/analyzed documents for special projects/assignments; Pacer database; Asbestos/Mass Litigation.

EDUCATION

Southwestern Paralegal Institute, Houston, TX. Paralegal Certificate received, approved by the American Bar Association. Westlaw training courses and in-house legal training.

McNeese State University, Lake Charles, LA. Ninety plus (90+) college hours, major Process Plant Technology.

COMPUTER SKILLS

SAP, Windows 10, Sharepoint, 1-Note, JIMS, e-gov, AFIS (automatic fingerprint identification system), Vista, XP, Microsoft Office 2011, Safari, MAC computers, Internet, Microsoft Outlook, Microsoft Excel, Access I and II, PCDocs, Paper Chaser, Acrobat Reader, GroupWise, Omega, Summation, and various other Databases, Lexis-Nexis, Pacer, Lotus Notes and Westlaw.

OTHER SKILLS

Legal, medical and oil & gas terminology, basic nursing skills, clerical skills, college chemistry, biology, instrumentation, process plant technology courses, criminal and civil background searches and interviewing clients. Type 40 to 50 wpm, facsimile, and scanning.

Notary Public for the State of Texas.

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