Social Media Customer Service
Resume:
Pham Thi Thanh Xuan
** ********* ***, *********, ** M8W 1R6
*****************@*****.***
https://www.linkedin.com/in/xuan-pham-a21576178/
Qualifications:
- Knowledge of MS Office ( Word, Excel, Power Point, Access, Outlook, Slack)
-Basis knowledge of selling skills
-Knowledge of customer service
-Good at communicating with people
-Ability to work effectively within a team and independently
-Interpersonal skills
- Willing to learn new things and work in fast-paced environment
-Willing to work with people from different backgrounds
-Highly be responsible and flexible
-Time management skills
-Effective written and verbal communication skills
-Good organization skills
-Ability to plan, manage and prioritize multiple task
Education:
Business management program
Humber College Institute of Technology and Advanced Learning
GPA: 79.7
Employment experience:
MARKETING ASSISTANT, PINBIKE VIET NAM
-Assisting with promotional activities
-Composing and posting online content on the company’s website and social media accounts
-Helping to organize market research
-Assisting in organizing campaigns and developing marketing strategies.
SERVER, JOGO JUICE
-Greet customers warmly
-Take food and beverage orders and enter them into the system
-Provide food and drink to customers
-Saying thank you to them
SANDWICH MAKER, WENDY’S
-Preparing sandwiches
-Ensuring food safety standards
-Cleaning the working area,
-Maintaining stocks.
CASHIER, WENDY’S
-Greet customers when they come to Wendy’s
-Taking orders correctly
-Serving sandwiches as soon as possible
-Collecting payments from customers
- Saying thank you and make them delight
SALES ASSISTANT, THE FACE SHOP IN VIET NAM
-Welcoming and greet customers
-Ascertaining customers’ needs and wants
-Ensuring a high level of customer satisfaction
-Maintaining outstanding store condition and visual merchandising standards
-Maintaining a fully stocked store
-Recommending and displaying items that match customer needs
Volunteer experience:
Some volunteering events in Viet Nam:
-“Xuan Yeu Thuong” in University of Economics Ho Chi Minh city
-Earth hour campaign: Online Volunteer
Currently joining volunteer for International Cybersecurity and Intelligence Conference (Ontario College of Management and Technology host)
-Organizing the event and do some promotional activities
-Finding attendees for event
-Working on social media and external sources.
I am looking forward to hearing from you. Thank you for spending your precious time to review my application
Sincerely,
Xuan Pham
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