Catering Sales Assistant Manager (Only Manager in Catering Department)

EUNICE KIM

**** * ***** ******, ********, CA ****2

Cell: 925-***-**** Email: ************@*****.***

OBJECTIVE

Seeking the Mgr- Events position at the Marriott Torrance.

EDUCATION

The Collins College of Hospitality Management

California State Polytechnic University, Pomona

Bachelor of Science Degree candidate, Hospitality Management June 2012

HRT 382 – Food and Beverage Operations II Laboratory - Reservation and Beverage Manager

EMPLOYMENT HISTORY

Miyako Hybrid Hotel, Torrance, CA November 2016 - Current

Catering Sales Assistant Manager

Preparing contracts, banquet event order forms, floor plans.

Exceeding monthly budget and maintaining high standards of customer satisfaction.

Executing smooth and successful corporate and social events.

Montage, Beverly Hills, CA August 2013 – October 2016

Rooms Controller

Pre-blocking and assigning rooms for all arriving and future VIP’s and guests having special requests.

Handling daily operations and maintaining room inventory.

Ensure proper communication among internal staff and different departments.

Maison 140, Beverly Hills, CA July 2013 – December 2013

Guest Service Agent & Concierge

Responsible for all aspects of guest service in front desk, concierge, housekeeping, room service, etc.

Welcome all guests in professional and friendly manner and address guests’ service needs.

Personally completed guest registration process and accommodated guest to our property.

Westin Hotel, Pasadena, CA Nov 2012 – June 2013

Front Desk Agent

Greeted and assisted every customer in a sincere and friendly welcome.

Completed the registration process by properly going through each key points for check in and check out.

Promptly answered telephone calls using a professional and clear communication.

Panera Bread, City of Industry, CA Sept 2009-May 2012

Associate Trainer

Executing approximately 100 transactions a day in a professional and time efficient manner.

Understanding the importance of honest customer relation.

Properly training new employees in the area of cashier, barista, dining, etc.

The Wheel Group, City of Industry, CA Sept 2007-Aug 2009

Accounts Receivables & Payable Assistant

Prepared and handled deposit slips for the corporate office.

Handled confidential paperwork on a daily basis and completed customer’s credit references.

SKILLS AND CERTIFICATIONS

Knowledge of computerized information system in Microsoft Office, Excel, Opera, SalesPro, HotSOS, Micros, Open Table, Mindbodyonline, POS software, Lightspeed, Galaxy 9.5, RoomMaster

Montage Master for the Second Quarter 2014 Award July 2014

Fire Safety Training Certificate Cintas Corporation Expires 11/2019

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