Resume

Sign in

Sales Front Office

Location:
Fort Worth, Texas, United States
Posted:
May 01, 2019

Contact this candidate

Resume:

Suad Z Bahsoon

**** ******* ***** ● MESQUITE TEXAS 75181● 214-***-****● ac89qy@r.postjobfree.com

customer support

CORE COMPETENCIES

Monitoring

Reading Comprehension

Speaking

Writing

Science

Time Management

Judgment and Decision Making

Active Learning

Management of Financial Resources

PROFESSIONAL EXPERIENCE

Client Support Representative January 2015 - April 2015 THOMSON REUTERS 2395 Midway Road Carrollton Texas 75006

Provide information or refer individuals to public or private agencies or community services for assistance.

Submit reports and review reports or problems with superior. Recovery Collector May 1996 - February 2014

CITIGROUP INC 6400 Las - Collinas Blvd Irving Texas 75039

Receive payments and post amounts paid to customer accounts.

Locate and monitor overdue accounts, using computers and a variety of automated systems.

Record information about financial status of customers and status of collection efforts.

Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.

Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts. Customer Relations Representative June 1994 - May 1996 SAM'S WHOLESALE CLUB Plano Texas

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Check to ensure that appropriate changes were made to resolve customers' problems.

Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

Refer unresolved customer grievances to designated departments for further investigation. Cashier Sales Associate November 1992 - April 1994 MEDICAL CITY HOSPITAL DALLAS- 7777 Forest Lane, Dallas

Receive and fill telephone orders for parts.

Fill customer orders from stock.

Prepare sales slips or sales contracts.

Receive payment or obtain credit authorization.

Take inventory of stock.

Examine returned parts for defects, and exchange defective parts or refund money. EDUCATION AND TRAINING

Associate of Science - Business Admin and Hospitality Management May 1990 BUNKER HILL COMMUNITY COLLEGE Boston Mass

Associate of Arts - Teaching June 1984

MILTON MARGAI TEACHERS TRAINING Freetown / West Africa HONORS & AWARDS

Dean's List, Certificate in Sanitation, 1990

Certificate Front Office Procedures, 2013

Top Performer, 2011

Top Resolution Specialist Award, 2012

TOOLS & TECHNOLOGY

Proficient in Windows Operating Systems, Microsoft Office Suite ( Word, Excel, Power Point and Outlook ) Internet, Heat, Cisco Soft wares



Contact this candidate