Resume

Sign in

Manager Sales

Location:
San Jose, California, 95153, United States
Salary:
85000
Posted:
May 01, 2019

Contact this candidate

Resume:

Eartha F McKenzie

P.O Box *****

San Jose, CA. **153

408-***-****

ac89q3@r.postjobfree.com

Objectives: Experience with public company standards (Sarbanes Oxley, SEC, etc.) plus

Experience working with large general ledger (ERP) systems (Microsoft AX experience preferable) and business intelligence tools, Skills strong analytical and problem solving skills

Highly detail oriented and organized, the ability to work independently with minimal supervision in a high paced working environment

Ability to thrive in a fast-growing environment where change is the norm

Outstanding interpersonal, communication, and business partnering skills with demonstrated ability to work cross functionally and at various levels within a company

Education:

1995, AA in Paralegal Studies, at Phillips Junior College, Campbell CA, Currently Attending John F. Kennedy University, Pleasant Hill, Ca. currently studying Psychology and Behavior Analyst, expected to graduate June 2022.

Software:

ERP; Oracle i9, 10i, 11i, & R12, Siebel, Oracle-NetSuite/Cloud-Base Software, Microsoft office, Excel, Word, Peachtree, Paradox, JD Edwards, QAD, Get-Paid Business Objects, SAP, Lotus 123, Timberline, Great Plains, Sales-Force, Citrix, MAS200, Legal Software-Capterra, QB, ADP, Kronos, Nexus Systems, Viewpoint, Microsoft Dynamics AX.

Veeva Systems, Inc., Sr. A/R Credit & Collections Analyst (Sr. Consultant). 06/17-11/17

Provide leadership in formulating and implementing strategic objectives to meet Company goals with an emphasis on continuous improvement of the order to cash process

Develop the team, systems and processes with the goal to achieve best practices and improved collect-ability of Accounts Receivable

Implement quality customer service standards that include resolving issues and identifying system improvements

Oversee global billing and collections activities including the application of currency exchange rates for transactions denominated in foreign currencies

Preparation and timely delivery of customer invoices, credit memo’s, Subscription renewal, and licensing

Bill and collect sales tax on clients located in states determined to have tax nexus on services and/or software delivery

Collaborate with management team to develop, administer and enforce credit and collection policies and procedures

Monitor and report on deviations from credit standards

Review and approve adjustments to receivables and advise on AR allowance that enables licensees of IBM, Microsoft, Oracle, SAP and other enterprise software vendors to save up to 90 percent on total support costs. Clients can remain on their current software release without any required upgrades for a minimum of 15 years. Over 1,330 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries currently rely on Rimini Street as their trusted, third-party support provider.

Responsible for accurate and timely completion of schedules and analytics as required for annual audit and quarterly review

Review weekly report of receivables including explanations of outstanding invoices

Maintain a solid understanding of all aspects of the business and the related impact on the company’s accounting, controls, procedures and processes.

Perform special projects or ad hoc analyses, as required

Omnicell Inc, Sr. A/R Credit & Collections (Consultant) 9/14-06/17

·Cash applications, post cash receipts (lockbox, wires, and credit cards payments), bank reconciliation,

·Review contracts for future billing and collection calls, established lines of credit for new customers and review existing customers, open communications with customers and sales team, provide accurate reporting analysis of past due accounts to management, prepare and distributed periodic statements to customers and sales team.

·Reconcile A/R, review contracts for proper management signatures before invoicing new and renewal contracts.

·Invoice Credit memos, Debt memos, and RMA invoices, manage customer contracts for renewal and Subscription renewal and licensing, Amended contracts with specific requirements, check trade references and run credit reports (e.g. D&B), review existing accounts for increase or decrease of credit limits for Risk Management

·Responsible for DSO Forecast, Ad Hoc Analysis create a credit risk management environment of an acceptable quality, in terms of established credit guidelines, assist in developing sound, acceptable credit policies

Analyze delinquent accounts and prepare report on highest risk accounts for resolution month

·Evaluate and assist in improving current systems and process, prepare various analyses a s required, manage and maintain global and domestic revenue forecast as required

·Complete additional projects as assigned participate in quarterly audits, make weekly deposits (additional deposits at month end and quarter end, as needed) Processing of credit memos and w/o 2%

·Hands on ability to step in to manage the day to day processes as required

·Additional responsibilities as assigned by my manager. W/O BDR (bad debt reserve)

·Managed MTS Company, US, Canada, Europe and Australia

·Manage monthly A/R close, account reconciliation and preparation of related audit schedules

·Evaluate and assist in improving current systems and process, prepare various analyses a s required, manage and maintain global and domestic revenue forecast as required

·Complete additional projects as assigned participate in quarterly audits, make weekly deposits (additional deposits at month end and quarter end, as needed) Processing of credit memos and w/o 2% discounts

·Assisting in banking activity wire payments, posting of cash, and credits card payments.

·Hands on ability to step in to manage day to day processes as required

Additional responsibilities as assigned by manager tax credits W/O to BDR (bad debt reserve)

Acclarent Inc. Sr. A/R, Credit and Collections Manager 04/13–09/14

·Prepare and complete New Customer approval form/or change to existing customer accounts collection, prepare call logs and account maintenance, process statement, and invoices

·Submit Government invoices through WAWF. Up load other none government invoices into customer portals. Audit Inquiries, cash applications, billing insurance companies

·Call for Tax Exempt Certificates update Vertex system with newly received Certificates,

·Tax Exemption Certificates; apply all Customer Payments in QAD, a. Lockbox, Credit Card, knowledge of which, ACH, wire, lock box and bank reconciliation,

·Serve as back-up legal point of contact for contract review and approvals

·Coordinate collection of signatures on documents Assist in managing vendor relationships

·Act as a primary contact for escalations problems.

·Responsible for updating the customer master list, collaborated across departments to facilitate additional salesforce development.

·Partner with sales and revenue regarding customers payment status, review subscription invoices

Sonim Technology - Sr. A/R Credit & Collections Manager (Project Analyst) 10/07- 04/13

·Create and entered invoices into QuickBooks, run aging report, monitor DSO status.

·Make international collection calls, dunning letters, processed credit holds/releases, and letters of credit.

·Process commissions for sales executives, match invoices with PO is for accuracy.

·Create and maintained aging report and prepared all credit reports for all customers review.

·Collect payments and processed cash applications, create a credit risk management environment of an acceptable quality, in terms of established credit guidelines

·Assist in developing sound, acceptable credit policies, analyze delinquent accounts and prepare report on highest risk accounts including recommendations for resolution, Interact with customers to obtain additional credit information to support credit lines Responsible for Credit Analysis, contract and review status of past-due accounts and initiated collection action

·Research disputed account balances and took necessary steps, support the billing desk by providing backup billing functions as needed.

·Credit - Credit approvals, Credit holds, and Trade References, billing – Recurring set up and consolidated billing process. Create a credit risk management environment of an acceptable quality, in terms of established credit guidelines

·Write step by step instructions and responsibilities for the task of accounting and finance, prepare supporting documentation to better manage the accounting process

·Assist in developing sound, acceptable credit policies analyze delinquent accounts and prepare report on highest risk accounts including recommendations for resolution.

·Log Attorneys engagements, hours, locations, travel and expense report for invoicing.

·Handle disputes, discrepancies, contracts and liens.

·Schedule appointments, court dates, and Arbitration.

Extended Work Experience:

Aspect Inc, Network - Sr. A/R Credit & Collections Manager, 02/04- 10/07

Yahoo Inc. - Sr. A/R Credit & Collections 08/02- 02/04

Ventro Corporate Inc. - Sr. A/R Credit & Collections Manager 09/97- 08/02

Bank of the West Customer Services/New Accounts 09/95- 09/97 CitiBank Corp. Office Sr. Bankcard/Credit card services 09/93- 09/95

WFS Financial Inc. Sr. Credit and Collections/Loan Officer. 09/90- 09/93

References;

1.Vonne Kehn, Revenue Director at Veeva Systems 925-***-****, ac89q3@r.postjobfree.com

2.Glen Olsen, Collection Manager at Veeva Systems 510-***-****, ac89q3@r.postjobfree.com

3.James Bass, Finance Director at Omnicell Inc. 650-***-**** ac89q3@r.postjobfree.com

4.Lorna Bennett, Revenue Manager at Omnicell Inc. 510-***-****



Contact this candidate